Ushers, Lobby Attendants, and Ticket Takers

Course Advisor; United States; On-site; USD 25,000 - 35,000; Full time

Job summary

Course Advisor is seeking Ushers, Lobby Attendants, and Ticket Takers to assist patrons at entertainment events in the United States. Responsibilities include collecting admission tickets, managing informational displays, and directing individuals within the facility. Ideal candidates should possess social perceptiveness, effective speaking skills, and a strong service orientation. Experience with Microsoft Office tools is preferred. Join us to ensure a great experience for all attendees!

Responsibilities

• Assist patrons at events by collecting tickets and finding seats.
• Manage informational kiosks or displays of event signs.
• Page individuals wanted at the box office.

Skills

Social Perceptiveness

Speaking

Service Orientation

Active Listening

Coordination

Negotiation

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Microsoft Windows Mobile

Job description

Responsibilities

• Assist patrons at entertainment events by collecting admission tickets and passes, finding seats, searching for lost articles, and locating facilities such as rest rooms and telephones.
• Give door checks to patrons who are temporarily leaving establishments.
• Work with others to change advertising displays.
• Page individuals wanted at the box office.
• Manage informational kiosks or displays of event signs or posters.
• Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
• Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.

Skills & Qualifications

Below is a list of the skills most Ushers, Lobby Attendants, and Ticket Takers say are important on the job.

• Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
• Speaking: Talking to others to convey information effectively.
• Service Orientation: Actively looking for ways to help people.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Coordination: Adjusting actions in relation to others’ actions.
• Negotiation: Bringing others together and trying to reconcile differences.

Tools & Technologies Used

• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Microsoft Windows Mobile

Related Job Titles

• Docent
• Ticket Taker
• Visitor Services Technician
• Theater Usher
• Admittance Attendant