Usher

Elevate Entertainment Group; Santa Fe (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Cast Member Perks - discounts on M o v

Cast Member Perks - discounts on F&B

Job summary

Elevate Entertainment Group in Austin is seeking an Usher to greet guests, guide them to seats, and help keep theaters clean and safe between showings. You will assist guests with directions and ensure a welcoming atmosphere for every cinema experience.

The role requires a friendly, team-oriented attitude and the ability to work nights, weekends, and holidays in a lively venue with loud sounds and flashing lights. You will respond to inquiries and support lost-and-found duties as needed.

Qualifications

• Hospitality mindset and guest-focused attitude.
• Ability to follow directions and work well in a team.
• Remain composed and efficient under pressure during peak times.
• Willingness to work nights, holidays, and weekends.

Responsibilities

• Welcome guests with a friendly demeanor
• Direct guests to designated seating and verify tickets
• Respond to guest inquiries and concerns promptly
• Enforce safety protocols and keep theaters clean during and after shows
• Assist guests with lost and found items and other duties as needed

Skills

Hospitality mindset

Team player

Calm under pressure

Job description

About Us

Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. The Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, and Elevate Rewards. The organization offers a broad slate of activities including movies, bowling, games, and private event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.

Job Description

As the Usher you will be responsible to provide an excellent experience to our guests by assisting with the movie going experience and providing direction to theaters. This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also responsible for assisting guests to their seats if requested.

Responsibilities include but are not limited to:

• Welcome guests as they arrive and provide a warm, friendly atmosphere.


• Ensure that each guest has a valid ticket and direct them to their designated seating area.


• Respond to guest inquiries and concerns promptly.


• Follow and enforce all safety protocols and guidelines.


• Ensure that theater and restrooms are clean and tidy before, during, and after showings.


• Assist guests with lost and found items.


• Performs other related duties as necessary or assigned.

Skills + Abilities included but are not limited to:

• Hospitality-minded attitude; friendly, outgoing, guest focused


• Able to take direction and work together as a team


• Work calmly and execute job duties effectively under pressure

Education + Experience + Requirements:

• Must be at least 16 years of age


• Availability to work during holidays, nights, and weekends with increased hours during peak times


• Some locations may require Food Handler and State Alcohol Certifications


• Must be able to work in an environment with loud noise, flashing lights and repetitive motion

Physical Requirements:

• Prolonged periods of standing, walking, climbing stairs


• Must be able to lift 50 pounds at times


• Competitive Pay and Growth


• Cast Member Perks - discounts on Movies, Attractions, and F&B!

Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.