Usher

Elevate Entertainment Group; Dripping Springs (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Cast Member Perks - discounts onMovies

Job summary

Elevate Entertainment Group is hiring an Usher to ensure a welcoming guest experience, guide guests to seats, and uphold theater safety and cleanliness. The role supports fast-paced showings and guest service across the theater environment.

You will assist guests with seating, answer inquiries, and help maintain restrooms and common areas, while following all safety guidelines and ensuring a smooth movie experience for every guest.

Qualifications

• Hospitality-focused attitude and guest-centric service.
• Ability to take direction and collaborate with a team.
• Capable of working calmly under pressure in a busy theater.

Responsibilities

• Welcome guests and create a warm, friendly atmosphere.
• Direct guests to seating and verify valid tickets.
• Respond promptly to guest inquiries and concerns.
• Enforce safety protocols and maintain theater cleanliness.
• Assist guests with lost and found items.

Skills

Hospitality mindset

Teamwork

Calm under pressure

Job description

About Us

Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. The Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, and Elevate Rewards. The organization offers a broad slate of activities including movies, bowling, games, and private event hosting. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.

Job Description

As the Usher you will be responsible to provide an excellent experience to our guests by assisting with the movie going experience and providing direction to theaters. This position is responsible for maintaining the cleanliness of the theaters after each movie and ensuring the theater is ready for guests to arrive for the next showing. The Usher is also responsible for assisting guests to their seats if requested.

Responsibilities include but are not limited to:

• Welcome guests as they arrive and provide a warm, friendly atmosphere.
• Ensure that each guest has a valid ticket and direct them to their designated seating area.
• Respond to guest inquiries and concerns promptly.
• Follow and enforce all safety protocols and guidelines.
• Ensure that theater and restrooms are clean and tidy before, during, and after showings.
• Assist guests with lost and found items.
• Performs other related duties as necessary or assigned.

Skills + Abilities included but are not limited to:

• Hospitality-minded attitude; friendly, outgoing, guest focused
• Able to take direction and work together as a team
• Work calmly and execute job duties effectively under pressure

Education + Experience + Requirements:

• Must be at least 16 years of age
• Availability to work during holidays, nights, and weekends with increased hours during peak times
• Some locations may require Food Handler and State Alcohol Certifications
• Must be able to work in an environment with loud noise, flashing lights and repetitive motion

Physical Requirements:

• Prolonged periods of standing, walking, climbing stairs
• Must be able to lift 50 pounds at times
• Competitive Pay and Growth
• Cast Member Perks - discounts on Movies, Attractions, and F&B!

Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.