Usher

Kansas City Rep; Kansas City (MO); On-site; USD 18,000 - 25,000; Part time

Job summary

Kansas City Repertory Theatre (KCRep) is seeking friendly individuals to join our Front of House and Patron Services team. You will greet patrons, assist with seating, and support lobby operations to ensure a welcoming experience for every guest.

The role requires excellent customer service, strong verbal and interpersonal skills, and the ability to lift up to 50 lbs. Evening and weekend availability is required to support performances and events.

Qualifications

• Commitment to the highest standards of customer service.
• Must have excellent verbal, communication and interpersonal skills.
• Background in performing arts and/or non-profit organizations a plus.
• Able to lift up to 25 – 50 lbs. as needed.
• Some evening and weekend availability required.

Responsibilities

• Front of House & Patron Services: Provide excellent customer service in all patron interactions.
• Prepare the lobby for patrons to arrive each evening and for intermission.
• Great and assist patrons with seating and resolve any seat issues in the process.
• Provide additional assistance to volunteers as needed.
• Provide additional assistance for extra events.
• Attend training sessions as scheduled, company meetings and other functions as possible.

Skills

Excellent verbal communication

Interpersonal skills

Customer service oriented

Job description

## DescriptionKansas City Repertory Theatre (KCRep), the city’s largest professional / regional LORT theatre is in search of talented and friendly individuals to join our multi-venue front of house team. The primary function of the patron services representative is to serve as a front-line ambassador for KCRep, greeting and assisting patrons with lobby functions and seating and while supporting and uplifting KCRep’s mission, vision, and values, and demonstrate a dedication to the principles of Inclusion, Diversity, Equity and Anti-racism (IDEA) work.**KEY RESPONSIBILITIES AND ACCOUNTABILITIES:** Front of House & Patron ServicesProvide excellent customer service in all patron interactions. Prepare the lobby for patrons to arrive each evening and for intermission. Great and assist patrons with seating and resolve any seat issues in the process. Provide additional assistance to volunteers as needed. Provide additional assistance for extra events. Perform other duties, as assigned. Attend training sessions as scheduled, company meetings and other functions as possible.## Qualifications**Qualifications:** Commitment to the highest standards of customer service Must have excellent verbal, communication and interpersonal skills Background in performing arts and/or non-profit organizations a plus Able to lift up to 25 – 50 lbs. as needed Some evening and weekend availability required.