User Studies Platform Tooling - Engineering Program Manager

Apple; Sunnyvale (CA); On-site; USD 136,000 - 249,000; Full time

Job summary

A leading technology company seeks an Engineering Program Manager for their User Studies Platform. This role involves managing software tools for user research, collaborating with engineering teams, and driving software development best practices. Ideal candidates possess strong technical management skills and experience in Agile environments. Join a dynamic team committed to innovation and excellence in user experience.

Benefits

Comprehensive medical and dental coverage

Retirement benefits

Discounted products and free services

Educational reimbursement

Qualifications

• 3 years of relevant experience in technical program management.
• Experience with embedded software, sensor systems, or app development.

Responsibilities

• Manage timelines and communicate project status.
• Track development progress and manage multi-functional teams.

Skills

Technical Program Management

Interpersonal Skills

Agile/Scrum

Education

Bachelor's Degree in Computer Science

Master's Degree in Computer Science

Tools

Jira

Confluence

Job description

User Studies Platform Tooling - Engineering Program Manager

**Sunnyvale, California, United States**

**Hardware**

**Summary**

Posted: **May 13, 2025**

Role Number: **200604418**

Why Apple? We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to understand our environment, and to enable spectacular sensing capabilities and software features for Apple’s customers. Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. The success we are striving will be the result of very skilled people working in an environment which cultivates creativity, partnership, and thinking of old problems in new ways. If that sounds like the kind of environment that you find intriguing, then let's talk!

Passionate about influencing the way the world uses Apple products while exploring technologies that drive future technologies? The Sensor Software and Prototyping team at Apple is looking for an extraordinary Software Program Manager to join our growing team to lead and drive a platform of tools used in internal and external user study and prototyping research. These tools (software applications, web portals, etc) drive the collection and ingestion of user research data that fuels the next generation of Apple’s machine learning, sensing algorithms - ranging from health features, camera technologies, vision experiences, and more. This candidate ideally has a strong background in technical program management and experience driving software development and validation teams, coordinating between Apple internal hardware and software teams, and prioritizing the needs of our research customers. Exceptional interpersonal skills are a requirement. The ability to handle complex multi-functional team coordination is essential too!

**Description**

- Partner with engineering managers and their teams to grow a user research + data collection application platform

- Champion software development best practices with SSP engineering management partners

- Define roadmap of capabilities, scope project work, manage timelines, and communicate project status

- Meticulously track development progress, bug discovery, issue convergence, and in field testing

- Develop relationships with multi-functional stakeholders to ensure work is completed at quality and on time

**Minimum Qualifications**

+ Bachelors Degree in Computer Science, Engineering, Information Systems, or related technical field + 3 years of relevant experience.

+ Prior technical program or product management, OR a technical leadership role in a large technical project.

+ Experience with one more technologies: embedded software, sensor systems, firmware, software operating systems, app development.

**Preferred Qualifications**

+ Education:

+ Master's Degree in Computer Science, Engineering, Information Systems, or related technical field.

+ Program management certifications (eg, PMP).

+ Technical Knowledge:

+ Working knowledge of end to end software systems, ranging from low-level firmware to higher-level user interface design.

+ Familiarity with common app development frameworks, APIs, app release cycles, and app-store submission processes.

+ Ability to understand technical architecture and communicate effectively with engineers; ability to up-level and represent team in leadership communications.

+ Experience with software development working with large software engineering teams.

+ Experience applicable for the role:

+ Familiarity with user research, data collection lifecycle, clinical trials

+ Proven experience working in an Agile/Scrum environment, experience as a Scrum Master or bug/issue convergence (“burn-down”) manager

+ Management experience in a software development environment

+ Leadership:

+ Excellent communication, presentation, organizational, and leadership skills.

+ Self-motivated and proactive. Understands and deals well with a fast-paced environment, while remaining calm and flexible in the face of uncertainty.

+ Experience as a manager of direct reports.

+ Proficiency in project management tools (e.g., Radar, Jira, Confluence, etc.).

**Pay & Benefits**

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.