Program Manager, Field Enablement

GitLab; United States; Remote; USD 81,000 - 174,000; Full time

Job summary

A leading company is seeking a Program Manager for Field Enablement to strategize and manage tools that improve seller efficiency. This role involves collaborating with teams to ensure tools meet business needs while analyzing data to drive success. Candidates should be passionate about technology solutions and thrive in a collaborative environment.

Benefits

Flexible Paid Time Off

Equity Compensation & Employee Stock Purchase Plan

Growth and development budget

Parental leave

Home office support

Qualifications

• Experience in sales or sales enablement roles, preferably in SaaS.
• Strong project management skills, capable of working cross-functionally.

Responsibilities

• Own and drive the enablement technology strategy.
• Collaborate with stakeholders to support business initiatives.
• Use analytics to extract insights and demonstrate impact.

Skills

Sales Enablement

Project Management

Communication

Strategic Thinking

Data Analysis

Tools

Highspot

Gong

Spekit

Replicate Labs

Job description

Join to apply for the Program Manager, Field Enablement role at GitLab.

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission influences how we hire, build products, and lead our industry. We operate on our product and uphold our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise and Duo Workflow, customers benefit from AI at every stage of the SDLC. Our team embraces AI as a core productivity multiplier, encouraging and expecting team members to incorporate AI into their workflows to drive efficiency, innovation, and impact globally.

Program Manager, Field Enablement (Enablement Tools & Systems)

Overview of This Role

Reporting to the Director of Field Enablement Operations, you will strategize and program the tools used by the Field Enablement team to conduct activities and improve seller efficiency. You will own the enablement use case for these tools, collaborating with the Enablement team and stakeholders to understand evolving business needs and develop strategies for our enablement tool stack.

You will serve as the technology expert for the organization, ensuring tools align with business objectives, are user-friendly, and deliver measurable ROI. Your responsibilities include driving tool adoption, analyzing usage data, and supporting the success of our Field teams in achieving customer outcomes and revenue growth.

If you are passionate about connecting technology solutions to business challenges, experienced with enablement tools, and thrive in a fast-paced, collaborative environment, apply today.

What You'll Do

• Own and drive the enablement technology strategy, including evaluation, implementation, optimization, and ROI measurement for tools like Highspot, Gong, Spekit, and Replicate Labs.
• Develop enablement plans focusing on adoption, interoperability, reporting, feature implementation, and launching new tools.
• Establish workflows by functional groups within the Field organization to optimize user experience and tool effectiveness.
• Identify process gaps, improve functionality, and recommend new programs based on business needs.
• Collaborate with stakeholders across departments to support business initiatives and GTM programs.
• Use analytics to extract insights, refine strategies, and demonstrate impact.
• Create reports and dashboards to measure efficiency and effectiveness of enablement activities.
• Document best practices and create knowledge repositories to support user adoption.

Additional Responsibilities

• Oversee tool governance, including content and user hygiene, especially in Highspot.
• Act as the internal champion for enablement tools, ensuring roadmaps support business goals.
• Partner with the Revenue Tech Stack & Systems team for vendor management and renewals.
• Support program goals and content delivery with Field Enablement teams.
• Monitor and report on key metrics like adoption, usage, and ROI.

What You'll Bring

• Experience in sales or sales enablement roles, preferably in SaaS.
• Knowledge of enablement tools such as Highspot, Gong, Spekit, Replicate Labs, or similar.
• Understanding of system integrations and data flow.
• Ability to analyze tool usage data and derive insights.
• Strong project management skills.
• Experience working cross-functionally and building relationships.
• Excellent communication skills, capable of translating technical concepts.
• Strategic thinking with a focus on business challenges.
• Detail-oriented and process-driven.
• Ability to adapt in a dynamic environment.
• Self-motivated with minimal oversight.
• Understanding of sales enablement concepts.
• Interest in GitLab and alignment with our values.

How GitLab Will Support You

The GitLab Field Enablement team aims to inspire success through knowledge, skills, and behaviors—at scale—improving productivity and accelerating outcomes. We offer:

• Benefits supporting health, finances, and well-being.
• Remote, asynchronous work environment.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and development budget.
• Parental leave.
• Home office support.

Learn more on our Field Enablement Team Handbook page. We welcome candidates with varying experience levels; many successful candidates do not meet every requirement. We encourage you to apply regardless.

The salary range for residents of listed locations is $81,000—$174,000 USD, determined through interviews and candidate assessment. Sales roles may include incentive pay up to 100% of base salary.

Our roles are remote worldwide, with some location-specific eligibility requirements. Contact our Talent Acquisition team for questions about location.

Please review our Recruitment Privacy Policy. We are an equal opportunity employer, committed to diversity and inclusion. If you require accommodations, let us know during recruiting.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Project Management, IT