User Researcher II

Renaissance Learning; United States; Remote; USD 82,000 - 113,000; Full time

Benefits offered by this job

World Class Health Benefits: Medical,

Health Savings and Flexible Spending

401(k) and Roth 401(k) with company

Paid Vacation and Sick Time Off

12 Paid Holidays

Parental Leave & Milk Stork program

Tuition Reimbursement

Life & Disability Insurance

Well-being Programs

Job summary

Renaissance Learning is seeking a UX Researcher II in the United States to plan and execute research studies, collaborating with UX designers, product managers, product owners, and engineers to inform product strategy and improve the user experience.

You will conduct interviews, usability testing, surveys, card sorting, and contribute to A/B testing initiatives, synthesizing findings into actionable insights and presenting recommendations to cross-functional teams.

Qualifications

• Degree in Human-Computer Interaction, Anthropology, Social Science, Design Research, Psychology, Cognitive Science or related field.
• 3-5 years of UX Research or equivalent experience.
• Proficiency in qualitative research methods including interviews, contextual inquiry and observational studies.
• Working knowledge of quantitative research methods including survey design and basic statistical analysis.
• Familiarity with mixed-methods research approaches.
• Experience with evaluative research including usability testing and heuristic evaluation.
• Exposure to generative and exploratory research techniques.
• Ability to execute research protocols and discussion guides.

Responsibilities

• Design, plan, and execute end-to-end research studies using appropriate qualitative and quantitative methodologies with guidance from senior team members.
• Conduct and synthesize research projects including user interviews, usability testing sessions, surveys, card sorting, and contribute to A/B testing initiatives.
• Synthesize research findings into clear, actionable insights and present recommendations to cross-functional teams with a compelling, influential story.
• Analyze insights from research sessions to identify key opportunities and user needs.
• Works collaboratively and communicates effectively with peers and managers.
• Monitor and analyze user behavior metrics and usability benchmarks with support from senior researchers.
• Support the evaluation and optimization of research methodologies to improve quality and efficiency of insights.
• Assist with research operations including participant recruitment, scheduling, and research repository maintenance.

Skills

Qualitative methods

Quantitative methods

Mixed methods

Usability testing

Research ethics

Education

Degree in Human-Computer Interaction or related field

Job description

About Renaissance

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Job Description

Under general supervision, plan and execute research initiatives that generate meaningful insights and communicate findings through clear, compelling narratives. Collaborate with UX designers, product managers, product owners, and engineers to help inform product strategy, discover new opportunities, and validate design decisions that enhance the user experience and drive product optimization.

In this role as a UX Researcher II, you will be responsible for:

• Design, plan, and execute end-to-end research studies using appropriate qualitative and quantitative methodologies with guidance from senior team members
• Conduct and synthesize research projects including user interviews, usability testing sessions, surveys, card sorting, and contribute to A/B testing initiatives
• Synthesize research findings into clear, actionable insights and present recommendations to cross-functional teams with a compelling, influential story.
• Analyze insights from research sessions to identify key opportunities and user needs
• Works collaboratively and communicates effectively with peers and managers
• Monitor and analyze user behavior metrics and usability benchmarks with support from senior researchers
• Support the evaluation and optimization of research methodologies to improve quality and efficiency of insights
• Assist with research operations including participant recruitment, scheduling, and research repository maintenance

Qualifications

• Degree in Human-Computer Interaction, Anthropology, Social Science, Design Research, Psychology, Cognitive Science or related field
• 3-5 years of experience in UX Research or equivalent combination of education and experience
• Proficiency in qualitative research methods including interviews, contextual inquiry and observational studies
• Working knowledge of quantitative research methods including survey design and basic statistical analysis
• Familiarity with mixed-methods research approaches
• Experience with evaluative research including usability testing and heuristic evaluation
• Exposure to generative and exploratory research techniques
• Ability to execute research protocols and discussion guides
• Experience with participant recruitment and screening
• Understanding of research ethics and informed consent practices
• Experience conducting research with diverse user groups

Bonus Points:

• Portfolio showcasing research projects, methodologies applied, and measurable impact on product outcomes

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary Range: The base range for this position is $82,200.00 - $113,100.00. This range is based on national market data and may vary by experience and location.

#LI-Remote

Benefits for eligible US employees include:

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 12 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs

Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits.

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

Equal Opportunity Employer

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

For California Residents, please see our Privacy Notice for California Job Candidates here.

Reasonable Accommodations

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Employment Authorization

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For more information about Renaissance, visit: https://www.renaissance.com