User Researcher

湯瑩潮; San Francisco (CA); Hybrid; USD 185,000 - 220,000; Full time

Job summary

An innovative firm is on a mission to empower users to tailor software solutions for their unique challenges. As a User Researcher, you'll play a pivotal role in driving product decisions through deep insights and strategic research. Collaborating with cross-functional teams, you'll lead research initiatives that uncover user needs and inform product development. This position offers a dynamic environment where your expertise will directly influence the direction of our products, making a meaningful impact on our diverse user base. Join a passionate team dedicated to making software accessible and effective for everyone.

Qualifications

• 4+ years of experience in UX research for digital products.
• Ability to balance business needs with research insights.

Responsibilities

• Lead end-to-end research projects to shape product decisions.
• Deliver actionable insights to understand customers and drive impact.

Skills

UX Research

Qualitative Research

Quantitative Research

Usability Testing

Data Analysis

Education

Bachelor's Degree in Human-Computer Interaction

Master's or PhD in related fields

Tools

SQL

Python

R

Job description

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like OpenAI, Toyota, Figma, Ramp, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches.

Notion is an in-person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).

About The Role

We’re seeking an experienced User Researcher to join our growing team. This role will be instrumental in shaping our product decisions through deep user insights and strategic research initiatives. In this role, you’ll:

• Lead end-to-end research projects from planning and methodology selection to execution and presentation of findings, working at both a strategic and tactical level.
• Conduct qualitative and quantitative research including user interviews, usability testing, participatory design, diary studies, usability studies, and surveys — to deliver the right type of data and insights at the right time.
• Deliver actionable insights that enable us to deeply understand our customers, identify business opportunities, and shape decision-making. Proactively share these insights, leveraging clear communication strategies and advanced storytelling, and adapting your approach for different audiences.
• Build strong cross-functional relationships, partnering with Design, Product, Engineering, and Data Science to integrate research and user feedback into different phases of product development process.

Skills You'll Need to Bring:

• You have 4+ years of professional industry experience in UX research, ideally for digital products. Bachelors Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar.
• You care about the business needs, implications, and practicality of your work. You can balance between craft, speed, and the bottom line and have a consistent record of using your research skills to drive product and business impact.
• You understand the strengths and limitations of different research methods and when to apply them, and have hands-on experience independently designing and running UX research from beginning to end.
• You're a good listener who collaborates well with different stakeholders. You observe and internalize all inputs and feedback to help you reach an optimal decision and prioritize wisely.

Nice to Haves:

• Masters or PhD Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
• Passion for working and learning in a fast-growing company
• Experience with SQL, R, Python or other data analyses tools
• Experience communicating research to executive stakeholders
• You're familiar with the work of computing heroes like Douglas Engelbart, Alan Kay, Bret Victor, etc. — and understand why we're big fans.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated base salary range for this role is $185,000– $220,000 per year.

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