User Research Coordinator: Bridge Feedback to Product Teams

Experis Technology Group; Bellevue (WA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care FSA

Life Insurance

Disability insurance

Travel Insurance

401(k) with match

Weekly pay

Job summary

ManpowerGroup, the parent company of Experis, is seeking a User Research Coordinator in Bellevue, WA to bridge user feedback with product teams and coordinate sessions in both physical and virtual labs.

You will moderate sessions, support participant care, and contribute to research operations, data coding, and lab readiness while maintaining excellent customer service and attention to detail.

Qualifications

• General knowledge and working experience with human observational research, experimental design, and questionnaire research.
• Flexibility and willingness to adapt—identify opportunities to adjust through applied feedback and shift focus quickly when priorities change.
• Outstanding customer service with excellent communication skills using phone, email, and electronic media.
• Extreme attention to detail and strong interpersonal skills to collaborate in a team environment while also working independently.
• General knowledge and interest in popular computer and video games and game culture; BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experiencia in Human Factors or User Research is preferred, but not required.

Responsibilities

• Confidently implement study session design to ensure optimal quality and efficiency of data collection.
• Use Research Operations tools and follow established processes to conduct designated research activities.
• Interface with participants in physical or virtual lab spaces and moderate sessions as part of qualitative and quantitative study protocols.
• Support Participant Care by contacting potential participants, screening them, and/or scheduling sessions to encourage attendance and minimize no-shows.
• Contribute to research operations and non-testing tasks such as administrative support, data coding, confidentiality document processing, lab and facilities maintenance, and tools/tech development testing (including gameplay and gameplay latency testing when needed).

Skills

Customer service

Communication

Attention to detail

Team collaboration

Education

BA/BS in Psychology, HCI/HFE or related

Job description

ManpowerGroup, the parent company of Experis, is seeking a User Research Coordinator in Bellevue, WA to bridge user feedback with product teams and coordinate sessions in both physical and virtual labs.

You will moderate sessions, support participant care, and contribute to research operations, data coding, and lab readiness while maintaining excellent customer service and attention to detail.