User Profile Management Systems Administrator - TS/SCI with Polygraph

General Dynamics Information Technology; Maryland; On-site; USD 96,569 - 130,651; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan with company match

Paid time off

Flexible work weeks

Job summary

General Dynamics Information Technology is seeking a User Profile Management Systems Administrator to support national defense by managing enterprise user profile platforms. Your work ensures secure operations while working closely with cybersecurity teams to enhance user experience.

Candidates should have at least 4 years of experience, an active TS/SCI clearance, and relevant IT certifications. The role requires a commitment to compliance and the implementation of security updates in a fast-paced environment.

Qualifications

• 4+ years of related experience.
• Active TS/SCI clearance with favorable Polygraph.
• DoD 8140 Information Assurance Workforce certification requirements.
• Microsoft 365 Certified: Endpoint Administrator Associate.
• Hands-on experience with enterprise endpoint management platforms.

Responsibilities

• Administer user profile management platforms securely.
• Monitor system health and resolve performance issues.
• Support profile migrations and maintain data integrity.
• Implement configuration updates and operational modifications.
• Collaborate with cybersecurity teams to maintain profile health.

Skills

Policy Enforcement

Profile Management

User Environment Management (UEM)

Virtual Desktop Infrastructure (VDI)

Education

Bachelor’s degree in an IT-related field

Tools

Microsoft 365

MECM/Intune

Job description

USER PROFILE MANAGEMENT SYSTEMS ADMINISTRATOR

Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise—directly contributing to a mission that protects our nation every day.

Key Responsibilities

• Administer, operate, and maintain enterprise user profile management platforms, ensuring stable, consistent, and secure user profile delivery across physical and virtual endpoints
• Monitor system health, logon times, storage usage, replication, and overall profile performance, resolving issues that impact user productivity and system responsiveness
• Support profile migrations, transfers, and updates across networks, domains, and environments, ensuring data integrity and alignment with approved configuration standards
• Troubleshoot complex profile‑related issues including corruption, sync failures, policy conflicts, authentication dependencies, and domain placement errors
• Implement configuration updates, version changes, architecture optimizations, and operational modifications to sustain resilient, compliant profile environments
• Maintain accurate documentation, SOPs, and configuration artifacts supporting change management, troubleshooting, and operational sustainment
• Collaborate with endpoint, VDI, storage, authentication, and cybersecurity teams to maintain profile health, integrate new capabilities, and improve end‑user experience
• Apply security updates, software patches, and configuration fixes to profile management systems, ensuring compliance with enterprise security baselines and hardening requirements
• Identify and remediate noncompliant profile management components by reviewing vulnerability and compliance reports, resolving patching exceptions, and validating corrective actions across environments

Qualifications

• 4+ years of related experience
• Active TS/SCI clearance with a favorable Polygraph
• DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE)
• Microsoft 365 Certified: Endpoint Administrator Associate (40+ hrs)
• Hands‑on experience administering enterprise endpoint management platforms (e.g., MECM/Intune) across multinetwork environments
• Strong proficiency in OS deployment, task sequencing, imaging, driver management, application packaging, and automation
• Experience with secure configuration, endpoint hardening, encryption, and compliance enforcement
• Familiarity with patch management, vulnerability remediation, and endpoint compliance auditing
• Ability to diagnose and resolve complex endpoint, authentication, profile, and configuration issues
• Strong documentation, communication, and cross‑team collaboration skills
• US citizenship required

Additional Qualification Levels

• User Profile Management Systems Administrator Senior – Requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience in lieu of a degree
• User Profile Management Systems Administrator Principal – Requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience in lieu of a degree

Skills

• Policy Enforcement
• Profile Management
• User Environment Management (UEM)
• Virtual Desktop Infrastructure (VDI)

Location & Working Conditions

Work Location: USA MD Annapolis Junction

Additional Work Locations: USA CO Colorado Springs, USA DC Washington, USA FL MacDill AFB, USA VA Springfield

Scheduled Weekly Hours: 40

Travel Required: None

Telecommuting Options: Onsite

Compensation

The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary.

Benefits

Our benefits package for US-based employees includes medical, dental, and vision plan options; a 401(k) plan with company match; paid time off; flexible work weeks; disability benefits; life insurance; and other insurance offerings.

Equal Opportunity Employer

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans