User Profile Management Systems Administrator - TS/SCI with Polygraph

General Dynamics - IT; Corridor North (MD); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Growth: AI-powered career tool that qi

Internal mobility team

Comprehensive benefits and 401K with $

Military-friendly workplace

Job summary

General Dynamics - IT is seeking a User Profile Management Systems Administrator to maintain secure, scalable enterprise user profile management across multinetwork environments including desktop, VDI, and cloud. The role focuses on ensuring reliable login, profile integrity, and performance while supporting migrations and security compliance.

You will collaborate with endpoint, storage, authentication, and cybersecurity teams, applying patches and updates to sustain compliant profile

Qualifications

• Bachelor’s degree in an IT-related field or 8+ years of relevant IT experience in lieu of a degree.
• Senior level requires a Bachelor’s degree or 8+ years of relevant IT experience.
• Principal level requires a Bachelor’s degree or 10+ years of relevant IT experience.
• Active TS/SCI clearance with a favorable Polygraph.
• Strong documentation, communication, and cross-team collaboration skills.
• US citizenship required.

Responsibilities

• Administer, operate, and maintain profile management platforms across physical and virtual endpoints.
• Monitor system health, logon times, storage usage, replication, and profile performance.
• Support profile migrations, transfers, and updates across networks and environments.
• Troubleshoot profile-related issues including corruption, sync failures, policy conflicts, authentication dependencies, and domain placement errors.
• Implement configuration updates, version changes, and architecture optimizations for resilient profiles.
• Maintain documentation, SOPs, and configuration artifacts supporting change management.
• Collaborate with endpoint, network, storage, authentication, and cybersecurity teams to maintain profile health and improve user experience.
• Apply security updates and patching to profile management systems to meet security baselines.

Skills

Documentation

Communication

Cross-team collaboration

Education

Bachelor’s degree in IT

Tools

MECM/Intune

Endpoint management

Job description

USER PROFILE MANAGEMENT SYSTEMS ADMINISTRATOR YOUR IMPACT

Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise—directly, contributing to a mission that protects our nation every day. CIO Infrastructure Services (CIS) is growing, and we invite both our experienced incumbents and new team members to be part of what’s next. Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy. Together, we’ll strengthen continuity and drive the next generation of innovation.

MEANINGFUL WORK AND PERSONAL IMPACT

As a User Profile Management Systems Administrator supporting CIS, you will maintain, secure, and optimize enterprise user profile management systems that ensure consistent, reliable user experiences across multinetwork desktop, VDI, and cloud environments. You will manage profile integrity, reduce login issues, and support seamless mobility of user settings and data, directly contributing to productivity, system resilience, and mission readiness across the enterprise.

KEY RESPONSIBILITIES

• Administer, operate, and maintain enterprise user profile management platforms, ensuring stable, consistent, and secure user profile delivery across physical and virtual endpoints
• Monitor system health, logon times, storage usage, replication, and overall profile performance, resolving issues that impact user productivity and system responsiveness
• Support profile migrations, transfers, and updates across networks, domains, and environments, ensuring data integrity and alignment with approved configuration standards
• Troubleshoot complex profile related issues including corruption, sync failures, policy conflicts, authentication dependencies, and domain placement errors
• Implement configuration updates, version changes, architecture optimizations, and operational modifications to sustain resilient, compliant profile environments
• Maintain accurate documentation, SOPs, and configuration artifacts supporting change management, troubleshooting, and operational sustainment
• Collaborate with endpoint, VDI, storage, authentication, and cybersecurity teams to maintain profile health, integrate new capabilities, and improve end user experience
• Apply security updates, software patches, and configuration fixes to profile management systems, ensuring compliance with enterprise security baselines and hardening requirements
• Identify and remediate noncompliant profile management components by reviewing vulnerability and compliance reports, resolving patching exceptions, and validating corrective actions across environments

WHAT YOU’LL NEED TO SUCCEED

EXPERIENCE REQUIREMENTS

• User Profile Management Systems Administrator Senior - Requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience in lieu of a degree.
• User Profile Management Systems Administrator Principal - Requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience in lieu of a degree.

CLEARANCE

Active TS/SCI clearance with a favorable Polygraph

CERTIFICATIONS

• Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE)
• Additional training – Microsoft 365 Certified: Endpoint Administrator Associate (40+ hrs)
• Hands on experience administering enterprise endpoint management platforms (e.g., MECM/ Intune or similar) across multinetwork environments
• Strong proficiency in OS deployment, task sequencing, imaging, driver management, application packaging, and automation
• Experience with secure configuration, endpoint hardening, encryption, and compliance enforcement
• Familiarity with patch management, vulnerability remediation, and endpoint compliance auditing
• Ability to diagnose and resolve complex endpoint, authentication, profile, and configuration issues
• Strong documentation, communication, and cross team collaboration skills
• US citizenship required

LOCATION: Onsite GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

GDIT IS YOUR PLACE

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. #CIS