User Operations Intern - Data-Driven Growth & Engagement

BIGO; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

BIGO is seeking a User Operations Intern based in Los Angeles. The role involves developing and improving support experiences using data-driven insights and operational strategies to enhance overall user satisfaction and retention. Candidates should have a Bachelor's Degree and skills in data analysis, Microsoft Office, SQL, and collaboration. This position requires strong analytical skills and the ability to engage effectively with users and teams across the organization.

Qualifications

• Bachelor's Degree or above is required.
• Proficient in Microsoft Office and G-Suite applications.
• Basic SQL skills required with strong logical thinking.

Responsibilities

• Drive in-app operational strategies based on user behavior analysis.
• Handle tasks assigned by the supervisor.
• Manage user segments to develop data-driven insights.
• Collaborate with teams to understand user behavior.
• Analyze patterns and trends to enhance user retention.
• Build relationships with paid users to improve satisfaction.

Skills

Data analysis

Excel/Google Sheets

SQL

Logical thinking

Education

Bachelor's Degree

Tools

Microsoft Office

G-Suite Applications

Job description

BIGO is seeking a User Operations Intern based in Los Angeles. The role involves developing and improving support experiences using data-driven insights and operational strategies to enhance overall user satisfaction and retention. Candidates should have a Bachelor's Degree and skills in data analysis, Microsoft Office, SQL, and collaboration. This position requires strong analytical skills and the ability to engage effectively with users and teams across the organization.