User Experience (UX) Designer

Visa Hunt; United States; On-site; USD 104,000 - 126,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Employer-Paid Life Insurance

Employer-Paid Short-Term and Long-Term

401(k)

PTO with Vacation, Sick Leave, and 11

Educational Assistance

Job summary

BRMi is seeking a User Experience Designer to modernize internal tools used by Member Service Representatives, partnering with UX, Product Management, and Engineering to deliver scalable, user-centered solutions.

Responsibilities include translating legacy workflows into streamlined interfaces, creating high-fidelity designs ready for handoff, and ensuring accessibility and enterprise standards. 5+ years of experience and a strong design system background are required.

Qualifications

• 5+ years of UX/UI design or product design experience.
• Strong portfolio showing end-to-end UX design for complex/enterprise apps.
• Experience contributing to design systems (Figma preferred).
• Proven ability to deliver development-ready designs with clear specifications.
• Experience collaborating with engineering teams in Agile environments.

Responsibilities

• Design modern, intuitive UX for internal tools used by Member Service Representatives.
• Translate legacy functionality into streamlined, user-centered workflows and interfaces.
• Create high-fidelity UX/UI designs ready for development handoff.
• Apply and contribute to the enterprise design system to ensure consistency, accessibility, and scalability.
• Collaborate with Product Owners, Business Analysts, and Engineering teams (including Dynamics developers) to define and refine requirements.
• Participate in intake, refinement, and planning to ensure designs are complete and ready for development.
• Identify gaps in legacy workflows and propose improved design solutions.
• Support usability validation and iterate based on user and stakeholder feedback.
• Ensure alignment with compliance, accessibility (WCAG), and enterprise design standards.
• Perform other duties as assigned.

Skills

UX design

UI design

Design systems

Prototyping

Agile collaboration

Tools

Figma

Microsoft Dynamics

Azure DevOps

Jira

Microsoft Teams

Microsoft 365

Job description

Overview

BRMi is seeking a User Experience (UX) Designer to support the modernization of internal tools used by Member Service Representatives. This work supports the transition away from a legacy system that is reaching end of life, replacing it with modern, scalable, and user-centered solutions.

This role will partner closely with User Experience, Product Management, and Engineering teams to design efficient, intuitive tools that improve employee workflows and enhance the overall service experience for members. The contractor will work with teams leveraging Microsoft Dynamics and deliver high-quality, development-ready design solutions aligned with enterprise standards.

Benefits: Comprehensive Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Employer-Paid Short-Term and Long-Term Disability Insurance 401(k) Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays Educational Assistance

Salary: 104k-126k

Can be 100% remote in TX, VA, MD, DC, or FL

High Profile roles may require candidates to fly to customer HQ for in person interview (expenses paid)

Responsibilities

• Design modern, intuitive user experiences for internal tools used by Member Service Representatives
• Translate legacy system functionality into streamlined, user-centered workflows and interfaces
• Create high-fidelity user experience and user interface designs ready for development handoff
• Apply and contribute to the enterprise design system to ensure consistency, accessibility, and scalability
• Collaborate with Product Owners, Business Analysts, and Engineering teams (including Microsoft Dynamics developers) to define and refine requirements
• Participate in intake, refinement, and planning activities to ensure designs are complete and ready for development
• Identify gaps, inefficiencies, and risks in legacy workflows and propose improved design solutions
• Support usability validation and iterate based on user and stakeholder feedback
• Ensure alignment with compliance, accessibility, and enterprise design standards
• Perform other duties as assigned

Qualifications

• 5+ years of experience in User Experience (UX) design, User Interface (UI) design, or product design
• Strong portfolio demonstrating end-to-end UX design across complex or enterprise applications
• Experience working with and contributing to design systems (Figma preferred)
• Proven ability to deliver development-ready designs with clear interaction specifications
• Experience collaborating directly with engineering teams in Agile environments

Desired:

• Experience designing internal tools or employee-facing platforms (e.g., call center, operations, or service tools)
• Experience working with Microsoft Dynamics (Dynamics 365 or similar enterprise platforms)
• Experience modernizing or replacing legacy systems
• Understanding of accessibility standards, including Web Content Accessibility Guidelines (WCAG)
• Experience in financial services or other regulated industries

Tools:

• Figma (design, prototyping, and design system usage)
• Microsoft Dynamics (preferred experience)
• Agile delivery tools (such as Azure DevOps or Jira)
• Collaboration tools (Microsoft Teams and Microsoft 365 suite)

BRMi will not sponsor applicants for work visas for this position.

This is a W2 opportunity only

EOE/Minorities/Females/Vet/Disabled

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.

Originally posted on Himalayas