User Experience Researcher

MathWorks; Natick (MA); Hybrid; USD 102,669 - 158,100; Full time

Job summary

MathWorks is looking for a User Experience Researcher in Natick, Massachusetts. In this role, you will employ various user research methodologies to inform design decisions and improve product direction based on user feedback. You will be responsible for conducting studies, advocating for technical users, and collaborating on design documentation.

We seek candidates with a Master’s degree in a related field or a Bachelor’s degree with relevant experience. You should be proficient in tools like UserZoom and MATLAB, with a sound understanding of user research techniques.

Qualifications

• Master's degree in relevant field without experience or Bachelor's with 3 years of experience.
• Experience with research and collaboration tools like UserZoom, OptimalWorkshop, and Miro.
• Programming efficiency in MATLAB and understanding of computer vision principles.

Responsibilities

• Identify user research methods to guide design direction.
• Conduct user research and interpretfeedback to guide design recommendations.
• Collaborate on design documents and contribute to requirements.

Skills

User research methods

Qualitative research

Quantitative research

User interviews

Surveys

Usability testing

MATLAB programming

Computer vision principles

Education

Master's in Design or related field

Bachelor's in Design or related field with 3 years of experience

Tools

UserZoom

OptimalWorkshop

Miro

Job description

User Experience Researcher

• Job: 37297-DCOL
• Team: User Experience
• Location: US-MA-Natick

Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints. Conduct user research, identify user pains, and study user workflows to impact strategy and product direction. Act as an advocate for our technical users. Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting. Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback. Contribute to requirements and collaborate on design documents.

May telecommute up to 40%.

Rate of Pay: $102,669.00 to $158,100.00

Responsibilities

Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints. Conduct user research, identify user pains, and study user workflows to impact strategy and product direction. Act as an advocate for our technical users. Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting. Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback. Contribute to requirements and collaborate on design documents.

Qualifications

Employer will accept a Master's degree in Design, Human Centered Design, Human-Computer Interaction, Computer Science, Engineering [any], or a related field and no experience.

Alternatively, employer will accept a Bachelor's in Design, Human Centered Design, Human-Computer Interaction, Computer Science, Engineering [any], or a related field and 3 years of experience in the job offered or in a User Experience Researcher-related occupation.

Position requires demonstratable experience with each the following:

1. Research and collaboration tools including UserZoom, OptimalWorkshop, and Miro.
2. Applying quantitative and qualitative research methodologies including formative and evaluative suability studies, customer interviews, and surveys.
3. Programming efficiency in MATLAB and an understanding of MATLAB and Simulink.
4. Understanding of basic computer vision principles.

Experience may be gained during graduate program. Will accept any suitable combination of education, training, and/or experience. Multiple positions available.