Senior Product Designer

MRI Software; Cleveland (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical coverage options

401(k) plan

20 days PTO

Employee-led groups for diversity

Tuition Reimbursement

Job summary

MRI Software in Cleveland, Ohio is seeking a Player-Coach for its UX team. The ideal candidate will lead UX initiatives, ensuring high-quality design while mentoring designers and managing cross-team workflows.

This role encompasses strategic design responsibilities and the adoption of AI-enabled workflows to enhance delivery. Candidates should have 7-12 years of relevant experience with a strong background in design coordination and mentorship.

Qualifications

• Demonstrated ability to own UX quality across major initiatives.
• Experience coordinating design work across multiple designers.
• Strong mentorship track record in the design field.
• Able to balance hands-on design with project management.

Responsibilities

• Define and communicate a shared UX vision.
• Drive throughput by managing design workflow.
• Lead final design reviews and quality assurance.
• Mentor team members to enhance their skills.

Skills

End-to-end UX ownership

Design coordination

Mentorship

Hands-on design contribution

Education

7–12+ years of design experience

Tools

AI design workflows

Job description

Job Summary / Objective

Player-coach who owns initiative outcomes, balances throughput, and is accountable for vision and quality of delivered solutions.

UX Job Family Overview

User Experience (UX) roles design and validate user-centered experiences for complex enterprise software. Across levels, the work spans discovery (research and synthesis), design (information architecture, interaction design, prototyping), documentation (wireframes/specifications), and validation (usability testing and iteration). AI is used to accelerate evidence capture, synthesis, ideation, and delivery—while maintaining responsible, transparent, and user-trustworthy outcomes.

Core Work Domains

• Discovery & Research (plan, conduct, synthesize)
• Design & Prototyping (flows, IA, interactions, prototypes)
• Documentation & Handoff (specs, annotations, acceptance criteria support)
• Validation (usability testing, iteration, quality verification)
• Standards (accessibility, consistency, design system usage)
• AI Acceleration (synthesis, ideation, workflow automation with guardrails)

Level Scope & Accountability

• Scope: Major initiatives and cross-team delivery outcomes.
• Design Responsibility: final UX quality gate for initiative; owns delivery trade-offs with product/engineering partners.
• Typical experience guidance: 7–12+ years with proven initiative ownership and mentorship.

Key Responsibilities

• Define, ensure alignment, and communicate a shared UX vision across the initiative or product family, bringing together multiple workstreams into a cohesive experience direction.
• Drive throughput: break down work, assign/coordinate across designers, and manage delivery dependencies.
• Provide final design review and quality gate across the initiative; ensure consistency and accessibility.
• Contribute hands‑on to complex/high‑risk areas; unblock delivery as needed.
• Mentor heavily: coaching, critique leadership, skill development and confidence building.
• Lead adoption of AI‑enabled workflows for the initiative while enforcing quality guardrails.

AI & Innovation Expectations

• Lead adoption: Lead adoption of AI‑enabled workflows across the initiative. Identify high‑value opportunities to accelerate delivery through AI while maintaining the quality and coherence of the user experience.
• Actively encourage the team to use AI tools for realistic prototyping; ensure this capability is supported, practiced, and evaluated as part of the initiative's design workflow.
• Enforce quality: Define and enforce guardrails for AI use within the team—what requires human review, what can be AI‑accelerated, and what should not be AI‑assisted. Hold the quality gate on AI‑assisted work that ships.
• Develop capability: Coach and develop team AI fluency. Ensure designers have the skills and judgment to use AI tools responsibly and effectively — not just efficiently.
• Responsible use: Maintain accountability for AI‑assisted work across the initiative. Ensure outputs are traceable, validated, and meet quality, accessibility, and user trust standards before shipping.

Required Qualifications

• Demonstrated ability to own end‑to‑end UX quality across a major initiative or product family, with accountability for outcomes.
• Experience coordinating design work across multiple designers or workstreams—breaking down work, managing dependencies, unblocking delivery.
• Strong mentorship track record; able to develop designer capability, build confidence, and lead critique culture.
• Balances hands‑on design contribution with initiative‑level coordination and stakeholder alignment simultaneously.
• Sets the standard for design communication across the initiative—from critique and feedback to stakeholder alignment and delivery trade‑offs.

Preferred Qualifications

• Experience running design programs or initiatives spanning multiple teams or product areas.
• History of improving team delivery practices—review cadence, critique quality, handoff consistency.
• Experience working within or enforcing design system governance across teams.
• Familiarity with AI‑enabled design workflows and experience governing their responsible use.
• Experience with resource planning or capacity management for a design function.

Success Measures

• Initiatives deliver high‑quality UX outcomes on time with reduced rework.
• Teams move faster due to clear direction, strong reviews, and effective work coordination.
• Design capability increases through mentorship and strong feedback loops.

Benefits

• Join employee‑led groups such as Diversity, Equity and Inclusion committee, Women and Allies, and Pride Event Group.
• Medical coverage options and HSA benefit for you and your family.
• Competitive 401(k) plan and personalized financial planning.
• Parental Leave Program to support new arrival(s).
• 20 days PTO plus observed holidays, plus 15 hours of ‘Flexi’ time a year.
• Tuition Reimbursement offerings for professional development and growth.
• Flexibility to work from anywhere in the world for two weeks per year.

Equal Employment Opportunity

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.