User Experience Designer / Researcher

Dijitally; Danvers (MA); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking an experienced UX Researcher/Designer to spearhead the UX strategy for a significant website redevelopment. This remote role requires a strong portfolio, expertise in user research, and collaboration with various teams to create intuitive designs. You'll thrive in a fast-paced environment and contribute to innovative digital solutions.

Benefits

Flexible Work Schedule

Work-Life Balance

Collaborative Environment

Qualifications

• 3+ years’ experience as a UX Designer or UX Researcher/Designer.
• Strong portfolio showcasing end-to-end project work.

Responsibilities

• Lead UX research and design for a major website redevelopment project.
• Conduct stakeholder workshops, user interviews, and usability testing.

Skills

User Research

Analytical Skills

Problem Solving

Communication

Education

Bachelor's Degree

Tools

Figma

Sketch

InVision

Adobe XD

Job description

UX Researcher/Designer (Remote, AEST hours) | Dijitally

At Dijitally, we’re passionate about helping businesses grow through smart, sustainable digital solutions. Based in Australia and proudly partnering with one of the country's leading fintech companies, we empower customers and retailers to achieve greater financial freedom – and we have some exciting projects ahead.

We’re now looking for an experienced UX Researcher/Designer to lead the UX strategy and execution for a major enterprise website redevelopment. If you’re passionate about combining research-driven insights with intuitive design, and you thrive in a collaborative, fast-paced environment, we’d love to hear from you!

Here’s what you’ll be doing:

• Lead UX research and design across a large-scale, end-to-end website redevelopment project.
• Plan and conduct stakeholder workshops, user interviews, surveys, usability testing, competitor analysis, SEO and analytics reviews.
• Translate insights into user personas, journey maps, IA, user flows, and prioritisation frameworks.
• Design intuitive, high-quality wireframes, prototypes, and polished UX solutions using tools like Figma, Sketch, InVision, or Adobe XD.
• Collaborate closely with product managers, developers, SEO, creative, and marketing teams to align design work with business goals.
• Conduct usability testing and iterate designs based on data, feedback, and evolving requirements.
• Champion a user-centric mindset across the team and business.
• Stay across UX best practices, accessibility standards, and emerging industry trends.

What you’ll bring:

• 3+ years’ experience as a UX Designer or UX Researcher/Designer, with a strong portfolio showcasing end-to-end project work.
• Proven expertise in user research, persona development, journey mapping, and IA design.
• Prior experience working with Australian or APAC-based clients and projects is preferred.
• Proficiency with leading UX and prototyping tools (e.g., Figma, Sketch, InVision, Adobe XD).
• A good understanding of front-end development principles (HTML/CSS knowledge a bonus).
• Strong analytical and problem-solving skills, with a data-driven approach to design.
• Excellent communication and stakeholder management skills.
• Highly organised and comfortable managing multiple priorities independently.
• A collaborative, proactive mindset and a passion for delivering seamless user experiences.

How we work:

This is a remote role, with core working hours aligned to the Australian AEST time zone. We value flexibility but trust you to manage your workload effectively. You’ll stay connected with the team through Slack, G-suite, and email — and your ability to communicate clearly and proactively will set you up for success.

A bit about us:

At Dijitally, we foster a collaborative and results-driven environment where team members support each other in achieving personal and professional goals. Work-life balance is a priority, even in a fast-paced digital agency setting, with flexibility around work schedules to keep the team motivated and productive. We value open communication, innovative thinking, and a can-do attitude that inspires us to push the boundaries of what’s possible.

Ready to create great experiences?

We’d love to hear from you!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology, Advertising, and Design

• Industries

  Advertising Services, Marketing Services, and Technology, Information and Media

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