User Engagement Systems Engineer

Trinity Global Consulting; Town of Springfield (WI); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

Paid Time Off

Paid Holidays

Disability & Life Insurance

401(k) Retirement Plan

Professional Training

Job summary

Trinity Global Consulting is seeking a Senior User Engagement Systems Engineer to document and report usability feedback on capability development. You will engage with users and stakeholders to understand missions, needs, and vision to build trust and establish release planning events.

Responsibilities include backlog grooming, writing UI mockups, coordinating demos, conducting TEMs, and ensuring workflows and documentation align with user workflows, while communicating changes to the user

Qualifications

• Bachelor’s degree or higher in CS, IT, MIS or related STEM field.
• Senior-level experience facilitating requirements definitions with users and stakeholders.
• Senior-level experience conducting TEMs, working groups, and IPTs.
• Senior-level experience in Agile development processes.

Responsibilities

• Engage with stakeholders and users to understand use of the system.
• Support backlog grooming.
• Write User Interface (UI) mockups.
• Coordinate System Demos.
• Conduct Source TEMs.
• Ensure workflows, designs, and documentation are appropriate for user workflow.
• Communicate changes to the user community.

Skills

Requirements facilitation

User/stakeholder collaboration

Agile development processes

Education

Bachelor’s degree or higher in CS/IT/MIS or related STEM

Tools

SAFe methodology

MBSE

Job description

Overall Assignment Description:

Senior User Engagement Systems Engineers seek, document, and report usability feedback on capability

development. Engages with Users from across the community and stakeholders to understand their missions,

needs, and vision to build a relationship of trust. Establish Product Increments, Release Planning Events and

Sprint Calendar for the Release Train.

Duties may include:

• Engage with stakeholders and users to understand use of the system


• Support backlog grooming.


• Write User Interface (UI) mockups.


• Coordinate System Demos.


• Conduct Source TEMs.


• Ensure workflows, designs, and documentation are appropriate for user workflow.


• Communicate changes to the user community.

Required:

• Bachelor’s degree or higher in Computer Science, Information Technology, Management Information Systems, or related STEM degree.


• Senior-level experience facilitating requirements definitions with users and stakeholders.


• Senior-level experience conducting TEMs, working groups, and IPTs.


• Senior-level experience in Agile development processes.

Desired:

• Master’s degree or higher in Engineering, Computer Science, Information Technology, Management Information Systems, or related STEM degree. Senior-level experience in developing, designing, tracing, and documenting workflows with customers.


• Demonstrated experience with SAFe methodology.


• SAFe certification.


• Demonstrated experience with MBSE, processes, tools and languages.

At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes:

• Medical, Dental & Vision Coverage – Coverage for eligible employees and family through CareFirst and VSP.


• Paid Time Off – PTO granted in accordance with contract requirements.


• Paid Holidays – 11 federal holidays observed annually.


• Disability & Life Insurance – Short-term/long-term disability, life insurance, and AD&D coverage included.


• 401(k) Retirement Plan – Competitive plan managed through Ameritas.


• Professional Training – Formal training provided as required, with additional learning opportunities based on role.