User Access Management Analyst, full-time

Valley View; Glenwood Springs (CO); On-site; USD 54,000 - 79,000; Full time

Benefits offered by this job

Basic life coverage

FSA for health and dependent care

PTO and family leave

Tuition assistance

403(b) retirement plan

Job summary

Valley View Hospital in Glenwood Springs, CO is seeking a User Access Management Analyst to manage identity administration and access governance across distributed platforms. The role ensures security alignment with corporate standards and policies while handling complex access requests.

The position requires strong AD expertise, customer service experience, and the ability to coordinate across silos. On-site, full-time employment with competitive benefits is offered.

Qualifications

• Minimum 5 years customer service experience required.
• At least 3 years call center experience preferred.
• Minimum 2 years healthcare business processes acumen/operational knowledge.
• Advanced Active Directory and user account management knowledge.
• Intermediate business productivity software knowledge.
• Advanced handling of difficult/angry customers.
• Flexibility to influence people at all levels.
• Advanced ability to coordinate methods, techniques and evaluation of criteria across organizational silos in order to obtain optimal results.
• Exceptional oral/written communication and presentation abilities.

Responsibilities

• Implementation, security, maintenance and access administration of information security technologies.
• Focus on Identity Administration and Access Governance.
• Adhere to and enforce departmental and corporate security standards, policies and procedures.

Skills

Customer service

Call center experience

Healthcare domain knowledge

Active Directory

User account management

Business productivity software

Difficult customer handling

Influence across levels

Cross-silo coordination

Communication & presentation

Tools

UTIL exposure

Job description

User Access Management Analyst, full-time

Job Category: Non-Clinical

Requisition Number: USERA005437

• Full-Time
• On-site

Locations

Showing 1 location

Valley View Hospital
Glenwood Springs, CO 81601, USA

Description

The User Access Management Analyst is responsible for the implementation, security, maintenance and access administration of Information Security managed technologies, to include access controls across various distributed platforms. Focus on Identity Administration and Access Governance. Required to understand, adhere and enforce departmental and Corporate Security standards, policies and procedures.

QUALIFICATIONS

• Minimum 5 years customer service experience required
• At least 3 years call center experience preferred
• Minimum 2 years healthcare business processes acumen/operational knowledge
• UTIL exposure
• Advanced Active Directory and user account management knowledge
• Intermediate business productivity software knowledge
• Advanced handling of difficult/angry customers
• Flexibility to influence people at all levels
• Advanced ability to coordinate methods, techniques and evaluation of criteria across organizational silos in order to obtain optimal results
• Exceptional oral/written communication and presentation abilities

SALARY

• Entry salary dependent upon education, experience and skill set
• Position wage range: $53,726.40 - $78,998.40/year

BENEFITS

• Employer paid basic life coverage with buy-up coverage options
• Flexible Spending Account (FSA) for health care and dependent care.
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
• Tuition Assistance Available
• Retirement Plan 403(b) plans with employer matching contributions.
• Employee Assistance Program
• Employee discount on Valley View Medical Services
• Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)
• Free Use of Sunlight and Aspen SkiCo day passes, based on availability.

APPLICATION SUBMISSION END DATE

This position will be open for a minimum of three days and until a top applicant is identified.

About Us
Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.

Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.

At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.