User Access & Compliance Coordinator

Cambrian Homecare, Inc.; Long Beach (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

Cambrian Homecare, LLC is seeking a Full-Time User Access & Compliance Coordinator in Long Beach to ensure EVV compliance and maintain data integrity across systems.

Join a team valuing accuracy, teamwork, and clear communication while supporting payroll and billing with precise visit data and access controls. This is an on-site role at the corporate office.

Qualifications

• Associate's Degree in Healthcare Administration, Business Administration, Information Systems, or related field preferred.
• 2-3+ years of experience in healthcare operations, home care, or related field.
• Experience with EVV systems strongly preferred.
• Proficiency in Microsoft Excel.
• Excellent analytical, organizational, and problem-solving skills.
• Strong attention to detail and data accuracy.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to train and support users with varying levels of technical proficiency.

Responsibilities

• Review and monitor EVV data for completeness and accuracy.
• Identify missing, inconsistent, or non-compliant visit records.
• Perform timely corrections per company policies and regulatory guidelines.
• Conduct routine audits of user accounts to ensure data quality.
• Generate reports related to user access and EVV activity.
• Coordinate with Payroll and Billing to ensure visit data supports payroll and claims.
• Document processes, corrections and audit findings.
• Support internal and external audits as required.
• Create, update, and deactivate user profiles across internal systems for hires, transfers, and terminations.
• Ensure appropriate access levels based on role.
• Maintain accuracy and consistency of employee data across systems.
• Troubleshoot and resolve access issues promptly.
• Provide new users with system access guidance and support as needed.

Skills

EVV knowledge

Data auditing

Attention to detail

Analytical skills

Communication

Training users

Multi-tasking

Problem-solving

Education

Associate's Degree in Healthcare Administration/Business Information Systems

Tools

Microsoft Excel

Job description

Overview

Cambrian Homecare, LLC has been providing compassionate, flexible, and personalized in-home care services since 1996, helping seniors and individuals with developmental disabilities live independently in the comfort of their own homes.

We are seeking a compassionate, capable, and dependable Full-Time User Access & Compliance Coordinator to join our team at our corporate office in Long Beach. This position plays a crucial role in ensuring compliance with Electronic Visit Verification (EVV) regulations.

Join our team and contribute to a culture that values teamwork, adaptability, clear communication, and a strong commitment to service.

This is not a remote position.

Responsibilities

EVV Data Monitoring & Compliance

• Review and monitor Electronic Visit Verification (EVV) data for completeness and accuracy
• Indentify missing, inconsistent, or non-compliant visit records
• Perform timely corrections in accordance with company policies and regulatory guidelines

Data Integrity & Reporting

• Conduct routine audits of user accounts to ensure data quality
• Generate reports related to user access and EVV activity
• Partner with the Payroll and Billing departments to ensure accurate visit data supports payroll processing and claims submissions
• Document processes, corrections and audit findings
• Support internal and external audits as required

User Account Management

• Create, update, and deactivate user profiles acorss various internal systems for new hires, tranfers, and terminations
• Ensure appropriate access levels are assigned based on role and department
• Maintain accuracy and consistency of employee data across systems
• Troubleshoot and resolve access issues in a timely manner
• Provide new users with system access guidance and support as needed

Qualifications

Qualifications:

• Associate's Degree in Healthcare Administration, Business Administration, Information Systems, or related field preferred. An equivalent combination of education and experience may be considered in lieu of degree
• Minimum 2-3 years of experience in healthcare operations, home care, home health, personal care services, or related field
• Experience with Electronic Visit Verification systems strongly preferred
• Experience with scheduling, billing, payroll, or compliance functions preferred
• Knowledge of EVV regualtions and healthcare compliance requirements
• Strong technical aptitude and ability to learn software applications
• Proficiency in Microsoft Office Suite, particularly Excel
• Excellent analytical, organizational, and problem-solving skills
• Strong attention to detail and data accuracy
• Effective verbal and written communication skills
• Ability to manage mulitple priorities and meet deadlines
• Ability to train and support users with varying levels of technical proficiency

Job Requirements:

• 18+ years old
• US work authorization
• Ability to pass a background and reference check
• Valid Driver's License and relaiable transportation

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.

Posted Min Pay Rate

USD $22.50/Hr.

Posted Max Pay Rate

USD $22.50/Hr.