Used Firearms Buyer & Customer Experience Lead

Bass Pro Shops; Rogers (AR); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

FSA

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Rogers, AR seeks a qualified Retail Used Firearms Outfitter to evaluate and purchase used firearms, prepare required paper forms, and ensure compliant transfers to customers. The role emphasizes legendary service, product guidance, and precise handling of ATF and local regulations.

Candidates should have 2–4 years of experience, be 21+, and able to work in a fast-paced retail environment with strong computer skills and attention to detail.

Qualifications

• Must be 21 years of age.
• 2 to 4 years of experience.
• Safely handle firearms.
• Knowledge of purchasing firearms and market values.
• Retail and computer knowledge.

Responsibilities

• Evaluates, appraises and purchases used firearms.
• Processes firearms transfers and related forms.
• Maintains store appearance and back room standards.
• Provides legendary customer service and product recommendations.
• Responds to customer issues with good judgment.
• ALL OTHER DUTIES AS ASSIGNED

Skills

Customer service

Firearms knowledge

Retail sales

Computer skills

Attention to detail

Education

High School Diploma

Tools

ATF forms

Job description

Bass Pro Shops in Rogers, AR seeks a qualified Retail Used Firearms Outfitter to evaluate and purchase used firearms, prepare required paper forms, and ensure compliant transfers to customers. The role emphasizes legendary service, product guidance, and precise handling of ATF and local regulations.

Candidates should have 2–4 years of experience, be 21+, and able to work in a fast-paced retail environment with strong computer skills and attention to detail.