Usability Tester - AI Product & Workflow Evaluation

AuraOne; United States; À distance; USD 99 000 - 135 000; Temps partiel

Résumé du poste

AuraOne is seeking a Usability Tester specialized in operations to assess AI product and workflow evaluation tasks. You will review outputs, apply multi-page rubrics, and report on workflow quality and policy adherence.

You will grade tone, escalation logic, and stakeholder fit; flag risks with severity tags; and document actionable next steps so the modeling team can train on it.

Applicants must be authorized to work from the US and can operate remotely as independent contractors.

Qualifications

• Direct working experience in usability tester specialist operations on real teams for Usability Tester - AI Product & Workflow Evaluation work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsabilités

• Review AI outputs against current usability tester specialist operations workflows, playbooks, and firm policy for Usability Tester - AI Product & Workflow Evaluation assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Connaissances

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Usability Tester specialist operations

Description du poste

Category: Enterprise Workflow & Tool Use Pay: $85 / hr Location: Remote — US-eligible Contractor

Usability Tester - AI Product & Workflow Evaluation is a remote review track for evaluating AI outputs across usability tester specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Usability Tester specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current usability tester specialist operations workflows, playbooks, and firm policy for Usability Tester - AI Product & Workflow Evaluation assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

• Direct working experience in usability tester specialist operations on real teams for Usability Tester - AI Product & Workflow Evaluation work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real usability tester specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Skills

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Usability Tester specialist operations

Work model

Remote — US-eligible. Remote Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

Hourly rate confirmed after the interview process.