(USA) Vision Center Manager NL 1

Walmart; Hermitage (Mercer County); On-site; USD 35,000 - 55,000; Full time

Job summary

Walmart is seeking a Supervisory Optician for the Vision Center in Hermitage, PA. The role involves driving sales, managing inventory, supervising team members, and ensuring compliance with company policies. Ideal candidates will possess strong customer service skills and supervisory experience, along with eligibility to work as an optician. This position offers competitive pay, bonuses, and comprehensive benefits.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

Paid time off

Qualifications

• Completion of college or retail experience, plus supervisory experience.
• Eligibility to work as an optician.

Responsibilities

• Drive sales and manage inventory in the Vision Center.
• Supervise and develop associates through hiring and training.
• Ensure compliance with company policies and promote culture of integrity.

Skills

Customer Service

Team Management

Sales Skills

Analytical Skills

Education

High School Diploma or Equivalent

Completion of 2 or more years of college

Job description

Position Summary...

What you'll do...

• Drive sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signage, and maintaining in-stock levels and inventory management.
• Manage budgeting and forecasting sales, and assess economic trends and community needs.
• Model, enforce, and provide guidance to Associates on proper Customer/Member service techniques to ensure needs, complaints, and issues are resolved within Company standards.
• Oversee community outreach programs and encourage Associates to serve as good community members.
• Ensure compliance with Company and legal policies, procedures, and regulations by analyzing reports, implementing safety and asset protection controls, and monitoring performance.
• Develop and implement action plans to improve performance, and guide the execution of Company programs and strategic initiatives.
• Supervise and develop Associates through hiring, training, mentoring, and recognizing contributions, fostering a workplace of belonging.
• Provide optical services including consulting, educating Members/Customers, selecting products, obtaining measurements, verifying prescriptions, and minor repairs.
• Uphold the Company's Open Door Policy by engaging with Associates, addressing concerns, and reviewing policies.
• Coordinate and oversee activities supporting customer and business needs, building relationships, and promoting accountability and continuous learning.
• Ensure compliance with policies, support the company's mission and values, and promote a culture of integrity and ethics.
• Build high-performing teams, embrace diversity, and create an inclusive environment where all associates can thrive.
• Act with integrity, maintaining high standards of ethics and transparency, and support Walmart's sustainability and community initiatives.
• Deliver results focused on customer satisfaction, making decisions based on data insights, and balancing priorities for short-term and long-term success.
• Drive continuous improvement, adopt new technologies, and support change management.
• Offer competitive pay, performance bonuses, and comprehensive benefits including health, financial, and paid time off benefits.
• Provide information on PTO and other benefits, including eligibility and program details.

Minimum Qualifications:

• Completion of 2 or more years of college OR 1 year of retail experience and 1 year of supervisory experience OR 2 years of general work experience including 1 year in optical.
• High school diploma or equivalent.
• Eligibility to work as an optician or apprentice optician under applicable laws.

Preferred Qualifications:

• Experience supervising associates.

Primary Location: 1275 N Hermitage Rd, Hermitage, PA 16148-3110, United States of America