(USA) Tire & Battery Technician - Automotive

Walmart; Michigan; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Tire & Battery Center Technician to provide safe and efficient service. This role involves collaborating with team members, demonstrating industry knowledge, and prioritizing customer satisfaction. Competitive pay and benefits are offered, including health coverage and educational programs.

Benefits

Health benefits: medical, vision, dental

401(k) and stock purchase

Paid time off: PTO, parental leave

Disability and military leave

Paid education program

Qualifications

• Must complete all required trainings and assessments.
• Valid state-issued driver's license required.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Demonstrate knowledge of safety and compliance protocols.
• Utilize digital tools for sales and service improvements.

Skills

Customer Service

Team Collaboration

Communication

Education

High School Diploma

Job description

Position Summary

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what our members love, for less. You will collaborate with other associates to meet the club's and members' expectations.

What you'll do...

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, and resources, and mentor new technicians. Communicate effectively and develop interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems, phone, and in-person selling techniques.
3. Be a Techie: Use digital tools to plan and drive sales, improve service, and increase associate engagement. Utilize handheld technology and systems for immediate business decisions related to services, safety alerts, product information, and training.
4. Be an Owner: Communicate needs for equipment, tools, and supplies, track returns and special orders, operate cash registers, process transactions, and maintain accurate inventory. Ensure merchandise is packaged, labeled, and stored according to policies. Assist members with purchasing decisions and resolve issues.
5. Be a Talent Ambassador: Promote the brand by valuing the member experience, modeling high-quality service, developing and inspiring others, and fostering a respectful, supportive, team-oriented environment. Support training and development of team members.
6. Act with Integrity: Uphold high standards of ethics and compliance, support Walmart's culture, and be accountable. Act selflessly, humbly, honestly, and transparently.
7. Serve our Customers and Members: Prioritize customer satisfaction, make informed decisions, and consider the impact of work on team goals.
8. Strive for Excellence: Be curious, take calculated risks, support continuous improvement, and adapt to new technologies and skills.

Benefits

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including:

• Health benefits: medical, vision, dental
• Financial benefits: 401(k), stock purchase, life insurance
• Paid time off: PTO, parental leave, family care, bereavement, jury duty, voting
• Other benefits: disability, discounts, military leave, adoption support

Live Better U is a paid education program covering various degrees and certificates, with all costs covered by Walmart.

Eligibility varies by role and tenure. For more info, visit https://one.walmart.com/notices.

The hourly wage range is $19.00 to $26.00, with potential premiums based on schedule, facility, or work performed.

Minimum Qualifications

• Valid state-issued driver's license
• Must complete all required trainings and assessments within the prescribed timeframe
• Must be 18 years or older

Preferred Qualifications

• Auto service industry or retail experience

Primary Location

27300 Wixom Rd, Novi, MI 48374-1120, United States of America