(USA) Store Lead (Complex) - Wm, Management

Walmart; New Jersey; On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in retail is seeking a dedicated manager to oversee customer service operations, enhance financial performance, and foster a culture of belonging. This role involves supervising staff, managing business plans, and ensuring compliance with company standards. The ideal candidate will have a background in management with a Bachelor's degree preferred. Competitive pay and benefits are offered, including performance bonuses and paid time off.

Benefits

Competitive pay

Bonuses

Health and financial benefits

Paid time off

Educational programs

Qualifications

• Management experience or relevant work history required.
• Preferred extensive supervisory experience.

Responsibilities

• Directing management and hourly associates in customer service.
• Supervising business plans and promoting a culture of belonging.
• Supporting continuous improvement and adhering to company policies.

Skills

Customer Service

Team Development

Performance Management

Education

Bachelor's degree in Business Management

Job description

Position Summary...

This role involves directing and guiding management and hourly associates in customer service, ensuring customer needs and complaints are resolved within company standards, and building relationships through feedback and information sharing. The position also focuses on financial performance, expense control, community outreach, facility operations, staff development, and adherence to company policies and values. Responsibilities include supervising business plans, promoting a culture of belonging, acting with integrity, delivering excellent customer service, and supporting continuous improvement. Benefits include competitive pay, bonuses, health and financial benefits, paid time off, and educational programs. The annual salary range is $80,000 to $100,000 plus performance bonuses and potential additional compensation based on location and external factors. Minimum qualifications include management experience, supervisory experience, or relevant work history, with specific requirements for firearm and ammunition sales facilities. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, extensive supervisory experience, and a proven track record in performance management and team development. The primary location is 2501 Route 130 S, Cinnaminson, NJ 08077-3075, United States.