(USA) Store Lead (Non-Complex) - Wm, Management

Walmart; Woodbury (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic leader to enhance customer service and financial performance in a retail environment. This role involves guiding a diverse team, ensuring compliance with company standards, and fostering strong community relationships. The ideal candidate will have a solid background in management and a passion for excellence. With competitive compensation and benefits, this position offers a unique opportunity to make a significant impact in a thriving organization. If you are ready to lead and inspire, this is the perfect opportunity for you.

Benefits

Health Coverage

401(k)

Stock Options

Paid Time Off

Educational Programs

Qualifications

• 1 year of general management experience with financial accountability.
• Skills in mentoring, hiring, and firing preferred.

Responsibilities

• Direct and guide associates on customer service techniques.
• Oversee financial performance and manage sales, wages, and expenses.
• Develop plans to improve financial outcomes and engage with the community.

Skills

Customer Service Techniques

Financial Management

Team Building

Performance Management

Communication Skills

Education

Bachelor of Science in Business Management

2 years of college or equivalent experience

Job description

Position Summary...

This role involves directing and guiding management and hourly associates on customer service techniques by modeling excellent service standards. Responsibilities include ensuring customer needs and complaints are addressed within company guidelines, building relationships with associates, and facilitating effective communication with customers and team members.

The position also requires overseeing financial performance by managing sales, wages, and expenses, assisting in controlling costs, and developing plans to improve financial outcomes. Budget creation, economic trend analysis, and community engagement are also key aspects of the role.

Additional duties include managing facility operations, setting service standards, developing staff, promoting company policies and values, and ensuring compliance with ethical standards. The role emphasizes building high-performing, diverse teams, acting with integrity, serving customers, striving for excellence, and supporting community initiatives.

Compensation includes a salary range of $80,000 to $100,000 plus performance bonuses, with additional location-based pay and benefits such as health coverage, 401(k), stock options, paid time off, and educational programs like Live Better U.

Minimum Qualifications...

Candidates must have at least 1 year of general management experience with financial accountability, or 2 years of college, or equivalent work experience including supervisory roles. Specific certifications may be required for firearm and ammunition sales depending on the facility.

Preferred Qualifications...

Preferred candidates will have a Bachelor of Science in Business Management and Leadership, experience supervising 20 or more direct reports, and skills in performance management, mentoring, hiring, and firing.

Primary Location...

820 Cooper St, Woodbury, NJ 08096-2598, United States of America