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A leading company in retail is seeking a General Manager to oversee operations in Levittown, PA. This role involves directing associates, managing financial performance, and ensuring customer satisfaction. The ideal candidate will have strong leadership skills and experience in financial accountability. The position offers a competitive salary and comprehensive benefits.
This role involves directing and guiding management and hourly associates on customer service techniques by modeling excellent service, resolving customer issues within company standards, building relationships, and providing feedback. The position also includes overseeing financial performance, controlling expenses, creating budgets, and analyzing economic trends. Additionally, it involves community outreach, representing the company externally, and promoting company programs and sustainability efforts.
Responsibilities include directing facility operations, setting service standards, training staff, ensuring quality and safety standards, and developing team members. The role requires promoting company policies, fostering a culture of belonging and inclusion, acting with integrity, and ensuring compliance with ethical standards. It also involves delivering results focused on customer satisfaction, using data insights for decision-making, embracing continuous improvement, and supporting technological advancements.
The position offers competitive pay, performance bonuses, and comprehensive benefits including health, retirement, paid time off, and educational programs like Live Better U. The annual salary range is $80,000 to $100,000 plus additional compensation based on location and performance.
Candidates must have at least 1 year of general management experience with financial accountability, or 2 years of college, or 1 year of retail experience with supervisory duties, or 2 years of general work experience with supervisory responsibilities. Additional requirements include compliance with state-specific firearm and ammunition sales regulations if applicable, and completion of necessary training and background checks.
Preferred candidates will have a Bachelor of Science in Business Management and Leadership, experience supervising 20 or more direct reports, and skills in performance management, mentoring, hiring, and firing.
180 Levittown Ctr, Levittown, PA 19055-2601, United States of America