(USA) Stocking 2 Coach, Non-Complex, Management

Walmart; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Walmart recherche un Superviseur de Magasin pour diriger des équipes, gérer les opérations et améliorer constamment l'expérience client. Ce rôle implique des responsabilités en gestion financière et des programmes communautaires. Avec une éthique axée sur le service, le candidat idéal soutiendra la culture de Walmart en favorisant l'inclusion et l'intégrité au sein de l'équipe.

Benefits

Rémunération compétitive

Primes de performance

Avantages complets

Qualifications

• Expérience de 2 ans en commerce. Supervisor en vente au détail souhaité.
• Formation spécifique à Walmart requise.

Responsibilities

• Diriger et former les équipes pour améliorer l'expérience client.
• Gérer les performances financières et les opérations du magasin.
• Développer un environnement diversifié et inclusif.

Skills

Leadership

Service client

Communication

Education

2 ans de collège

Baccalauréat en gestion

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals for the business area. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and building accountability. Identifies and communicates goals, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning. Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Creates a workplace where associates feel supported and connected through a culture of belonging, fostering diversity and inclusion.

Builds strong, trusting relationships, communicates with impact, energy, and positivity to motivate and influence others. Attracts and retains top talent, empowers, develops, and recognizes contributions. Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart’s culture and values. Supports and fosters a positive impact for associates, customers, members, and the community by participating in local giving and sustainability initiatives.

Delivers results by considering customer needs and applying business models like EDLP and EDLC. Makes data-driven decisions, balances priorities, and considers all stakeholders. Demonstrates curiosity, resilience, and encourages learning from mistakes. Supports continuous improvement and the adoption of new technologies and skills.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. Benefits vary based on employment status and tenure.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through the same programs. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1208 E Brandon Blvd, Brandon, FL 33511-5529, United States of America