(USA) Stocking 1 Coach, Non-Complex, Management

Walmart; Elkins (WV); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a Store Manager in Elkins to drive exceptional customer service and financial performance. This role involves leading teams, managing operations, and fostering a positive work environment that embraces diversity while achieving business goals. Candidates should possess strong leadership skills and retail management experience.

Benefits

Competitive pay

Performance-based bonuses

Health coverage

401(k) plan

Tuition assistance through Live Better U

Paid time off

Qualifications

• 2 years of college or equivalent experience required.
• Experience supervising retail teams preferred.
• Strong ability to manage budgets and performance metrics.

Responsibilities

• Develops and supports high-performing teams focused on customer service.
• Drives financial performance in store operations and develops action plans.
• Communicates with associates and stakeholders to implement business initiatives.

Skills

Customer Service

Team Leadership

Financial Performance

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit/loss statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrink and meet sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a culture of belonging. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, and building accountability for results. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity. Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected. Communicates effectively with impact, energy, and positivity to motivate and influence others.

Attracts and retains top talent, empowers and develops team members, and recognizes contributions. Acts with integrity, maintaining high standards of ethics and compliance, supporting Walmart's culture, and making a positive impact through initiatives like local giving and sustainability efforts. Serves customers by delivering results, considering customer shopping behaviors, and applying business models. Drives continuous improvement by adopting new technologies and encouraging learning from mistakes.

Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and other perks. Additional benefits include tuition assistance through Live Better U, which covers programs from high school to bachelor's degrees, and various leaves and discounts. The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with potential bonuses and additional compensation based on location and external factors.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be necessary. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

40 Jett Ln, Elkins, WV 26241-5544, United States of America