(USA) Stocking 1 Coach, Non-Complex, Management

Walmart; Arkansas; On-site; USD 50,000 - 70,000; Full time

Job summary

Walmart seeks a dynamic store manager to lead teams, enhance customer service, and drive financial performance in Heber Springs, Arkansas. This role includes team development, budget management, and implementing business solutions while fostering a workplace culture that aligns with Walmart's values. Candidates should possess retail and supervisory experience, with opportunities for education and career growth through programs like 'Live Better U'.

Benefits

Performance bonuses

Healthcare benefits

Paid time off

Education assistance through Live Better U

Qualifications

• 2 years of college or 1 year of retail and 1 year of supervisory experience.
• Experience supervising 5 or more direct reports.
• Bachelor's degree preferred.

Responsibilities

• Leads and develops teams by teaching and training associates.
• Drives financial performance and sales through effective management.
• Models exceptional customer service standards.

Skills

Leadership

Customer Service

Communication

Problem Solving

Team Building

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a workplace culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability. Identifies and communicates goals and objectives, addresses improvement opportunities, and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Creates a workplace where associates feel seen, supported, and connected, fostering a culture of belonging.

Builds strong, trusting relationships through effective communication, motivation, and influence. Attracts, retains, empowers, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture and values, and making a positive impact on associates, customers, and the community.

Delivers results by prioritizing customer needs, making data-driven decisions, and considering all stakeholders. Supports continuous improvement, adopts new technologies, and encourages learning and adaptation.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health, financial, and paid time off benefits. Details about PTO and eligibility are available at https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program covering various educational levels and certificates, with eligibility requirements and benefits outlined at One.Walmart.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearm-specific CBC and training is required. Additional training and assessments may be required.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1500 Hwy 25B, Heber Springs, AR 72543-1701, United States of America