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A leading company in retail is seeking a store manager to enhance team performance and customer service at their Springdale, AR location. This role involves managing staff, driving sales, and ensuring compliance with company standards. Ideal candidates should have supervisory experience and a related degree, along with a strong commitment to customer satisfaction and community engagement.
Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a culture of belonging. Recruits and develops qualified associates to meet staffing needs and support company growth.
Coordinates and oversees job-related activities by building relationships with key stakeholders, supporting plans and initiatives, and measuring progress. Identifies improvement opportunities and demonstrates adaptability and continuous learning.
Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Creates a workplace where associates feel supported and connected through a culture of belonging, embracing differences in people, cultures, and ideas.
Builds strong, trusting relationships, communicates effectively, and motivates teams. Attracts, retains, empowers, and develops talent, recognizing contributions and accomplishments.
Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture, and making a positive impact for associates, customers, and communities through initiatives like creating a sense of belonging and eliminating waste.
Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Supports continuous improvement, adopts new technologies, and encourages learning from mistakes.
Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional programs like Live Better U for education. The annual salary range for this position is $65,000 - $80,000 plus differential, with potential additional compensation based on location and performance.
2 years of college OR 1 year of retail experience combined with 1 year of supervisory experience OR 2 years of general work experience with 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and successfully complete all required trainings and assessments.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through the same programs. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
4870 Elm Springs Road, Springdale, AR 72762-0000, United States of America