(USA) Senior Manager, Technology Operations

Walmart Inc.; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Discount Card

Live Better U – 100% covered

Medical, dental, vision

Job summary

Walmart Inc. in Bentonville, AR is seeking a Senior Manager, Technology Operations to shape the next generation of AI-powered commerce.

This hands-on role combines strategy, product, partnerships, data, and execution to identify opportunities, size them, and drive initiatives from concept to launch. You will work across Business, Product, Engineering, Data, and external partners to connect AI developments with Walmart’s commerce capabilities.

Qualifications

• Bachelor’s degree in CS/IS/Engineering/Business with 5 years of PM/ops experience.
• Alternative: 7 years of PM/ops experience plus 2 years supervisory experience.
• Master’s degree with 4 years PM/ops experience; WCAG accessibility knowledge is valued.

Responsibilities

• Define business strategies for emerging AI and agentic commerce opportunities, including where Walmart should participate, differentiate, and invest.
• Use data and analytics to size opportunities, diagnose performance, build business cases, and measure impact.
• Evaluate emerging technologies and business models to identify new opportunities and inform strategic decisions.
• Lead initiatives end-to-end, from opportunity assessment and strategy through experimentation, launch, measurement, and scale.
• Work with leading technology platforms to evaluate and develop new partnerships, business models, and customer experiences.
• Develop strategies across emerging areas such as AI-driven discovery, agentic commerce, distribution, and monetization.
• Translate strategic opportunities into clear priorities, operating plans, and cross-functional roadmaps.
• Drive alignment and execution across Product, Engineering, Data Science, Analytics, Marketing, and other teams.

Skills

Strategic thinking

Analytical problem solving

Operator mentality

Influence senior stakeholders

Cross-functional collaboration

Education

Bachelor’s degree in CS/IS/Engineering/Business

5+ years PM/ops experience

Job description

(USA) Senior Manager, Technology Operations

Bentonville, AR

(USA) Senior Manager, Technology Operations

Multiple locations

R-2653896

Bentonville, AR: $90,000 - $180,000/yr

Sunnyvale, CA: $117,000 - $234,000/yr

Regular/ Permanent

Position Summary...

The Senior Manager, Agentic Commerce will help define and execute Walmart’s business strategy for the next generation of AI-powered commerce. This hands-on role sits at the intersection of strategy, product, parnterships, data insights, and execution - identifying and sizing emerging opportunities, developing strategic recommendations, testing new ideas, and driving initiatives from concept through launch. Working across Business, Product, Engineering, Data, and external technology partners, this leader will connect rapid developments in AI with Walmart’s commerce capabilities. The ideal candidate is a strategic thinker, analytical problem solver, and operator who thrives in fast-moving, ambiguous environments.

Position Summary...

The Senior Manager, Agentic Commerce will help define and execute Walmart’s business strategy for the next generation of AI-powered commerce. This hands‑on role sits at the intersection of strategy, product, parnterships, data insights, and execution - identifying and sizing emerging opportunities, developing strategic recommendations, testing new ideas, and driving initiatives from concept through launch. Working across Business, Product, Engineering, Data, and external technology partners, this leader will connect rapid developments in AI with Walmart’s commerce capabilities. The ideal candidate is a strategic thinker, analytical problem solver, and operator who thrives in fast-moving, ambiguous environments.

What you’ll do...

The Technology Operations team bridges Walmart’s commerce capabilities with the evolving AI ecosystem, shaping how the company engages with emerging AI and agentic commerce platforms. This team identifies new opportunities, develops business and partnership strategies, and transforms them into partnerships, capabilities, and enhanced customer experiences. Leading initiatives from evaluation to scaling, the team shapes the commerce ecosystem while safeguarding and expanding Walmart’s unique strengths and customer relationships.
What you’ll do

• Define business strategies for emerging AI and agentic commerce opportunities, including where Walmart should participate, differentiate, and invest.
• Use data and analytics to size opportunities, diagnose performance, build business cases, and measure impact.
• Evaluate emerging technologies and business models to identify new opportunities and inform strategic decisions.
• Lead initiatives end-to-end, from opportunity assessment and strategy through experimentation, launch, measurement, and scale.
• Work with leading technology platforms to evaluate and develop new partnerships, business models, and customer experiences.
• Develop strategies across emerging areas such as AI-driven discovery, agentic commerce, distribution, and monetization.
• Translate strategic opportunities into clear priorities, operating plans, and cross-functional roadmaps.
• Drive alignment and execution across Product, Engineering, Data Science, Analytics, Marketing, and other teams.

What you’ll bring

• Strong background in business strategy, strategy & operations, strategic partnerships, consulting, or a related field, with a track record of turning ambiguous problems into actionable strategies and results.
• Exceptional analytical skills and experience working directly with data to develop insights, size opportunities, build business cases, and evaluate performance.
• Strong curiosity and fluency in AI and emerging technology trends, with the ability to understand new capabilities and translate them into business opportunities.
• An operator mentality—comfortable going beyond strategy to drive initiatives through execution, launch, and scale.
• Experience owning complex initiatives from zero-to-one, with the ability to operate independently and create structure where little exists.
• Strong business judgment and the ability to translate emerging technologies into customer and commercial opportunities.
• Ability to work effectively with Product, Engineering, Data Science, and external technology partners.
• Exceptional communication and ability to influence senior stakeholders while remaining close to the details.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00

Sunnyvale, California US-11656: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.

Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in‑store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in‑demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting‑edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

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