(USA) Senior Director, Payer Programs

Walmart; Bentonville (AR); On-site; USD 160,000 - 320,000; Full time

Benefits offered by this job

Health benefits

Live Better U

401(k) matching

Stock purchase plan

Paid time off

Job summary

Walmart is seeking a Senior Director, Payer Programs, to lead strategic direction and execution of payer program implementations across government and commercial payers. You will oversee cross-functional teams, contract negotiations, quality assurance, and vendor relationships to optimize performance and compliance.

The role focuses on delivering value to stakeholders, driving risk mitigation, and fostering data-driven improvements that support sustainable growth within Walmart’s payer

Qualifications

• Bachelor’s degree and 6 years’ experience in billing, healthcare, legal, or related area OR 8 years’ experience in billing, healthcare, legal, or related area.
• 3 years’ supervisory experience.
• Experience with contract negotiations and payer program implementations.

Responsibilities

• Lead and direct teams to implement new payer accounts and large-scale upgrades, ensuring alignment with objectives and timely completion.
• Oversee contract negotiations, program implementations, and post-implementation activities, optimizing processes for efficiency and accuracy.
• Build and maintain vendor relationships, monitor reimbursement rates, and recommend system improvements.
• Ensure compliance with federal and state regulations while mitigating risks for government and commercial payers.
• Develop and execute strategic business plans, analyze outcomes, and identify opportunities for continuous improvement.

Skills

Leadership

Payer programs knowledge

Contract management

Regulatory compliance

Education

Bachelor’s degree

Job description

1601 Se 10th St
Bentonville, AR 72716-0000

R-2583571

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$160,000 - $320,000/yr

Regular/ Permanent

Position Summary...

What you'll do...

Position Summary...

What you'll do...

Role summary:
The Senior Director, Payer Programs, leads the strategic direction and execution of payer program implementations, ensuring alignment with business objectives and regulatory compliance. This role oversees cross-functional teams managing contract negotiations, quality assurance, and vendor relationships to optimize program performance. By driving risk mitigation and continuous process improvements, the position supports sustainable growth and operational excellence. The Senior Director fosters a culture of integrity, collaboration, and talent development, leveraging data-driven insights to enhance outcomes and deliver value to stakeholders across government and commercial payer segments.
About the team:
You will join Walmart’s Payer Relations team, a cross-functional group leading contracting strategy with PBMs, payers, and health plans. This team drives enterprise financial performance, ensures optimal reimbursement for pharmacy and medical services, and shapes strategic partnerships that advance Walmart’s healthcare goals. The team plays a key role in enhancing contracting rigor and implementing innovative payment models. Members collaborate closely to align business strategies, manage regulatory compliance, and mitigate risks, ensuring effective stakeholder communications and successful execution of payer programs that support Walmart’s commitment to delivering value in healthcare.
What you'll do:

• Leadanddirectteamstoimplementnewpayeraccountsandlarge-scaleupgrades,ensuringalignmentwithbusinessobjectivesandtimelycompletion.
• Overseecontractnegotiations,programimplementations,andpost-implementationactivities,optimizingprocessesforefficiencyandaccuracy.
• Buildandmaintainvendorrelationships,monitorreimbursementrates,andrecommendsystemimprovements.
• Ensurecompliancewithfederalandstateregulationswhilemitigatingrisksforgovernmentandcommercialpayers.
• Developandexecutestrategicbusinessplans,analyzeoutcomes,andidentifyopportunitiesforcontinuousimprovement.

What you'll bring:

• Provenleadershipexperiencedirectingcompleximplementationprojectsandcross-functionalteamsinhealthcareorpayerprogramenvironments.
• Strongexpertiseinnegotiatingandmanagingcontractualagreementswithgovernmentandcommercialpayers.
• In-depthknowledgeofregulatorycomplianceandriskmitigationrelatedtofederalandstatehealthcareprograms.
• Abilitytodevelopandexecutestrategicbusinessplansalignedwithorganizationalobjectives.
• Excellentstakeholdercommunicationskillstoensuretransparencyandcollaborationacrossbusinessunits.
• Demonstratedcapabilitytoidentifyprocessimprovementsanddriveoperationalexcellence.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart . The annual salary range for this position is $160,000.00 - $320,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree and 6 years’ experience in billing, healthcare, legal, or related area OR 8 years’ experience in billing, healthcare, legal, or related area. 3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Contract Management, Working in or with Pharmacy Benefit ManagementMasters: Finance, Masters: Healthcare

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Enjoy 401(k) matching and stock purchase plans.

Paid time off

Take a break as needed for vacation, sick leave, holidays, parental leave, and more

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.