(USA) Principal, UX Designer

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Live Better U education benefits

Job summary

Walmart in Bentonville, AR is seeking a Principal UX Designer to lead the development and enhancement of user experience strategies across platforms. You will conduct extensive user research, translate insights into innovative designs, and mentor team members while ensuring accessibility and design system consistency.

You will collaborate with cross-functional partners in Global Realty to modernize tools, apply data-driven decisions, and deliver customer-focused experiences that support

Qualifications

• Bachelor's degree in UI/UX design or related field with 5 years’ UI/UX experience
• Alternatively, 7 years’ UI/UX experience in related area
• Strong portfolio demonstrating user-centered design across platforms
• Experience mentoring design teams and guiding cross-functional collaboration

Responsibilities

• Lead user research initiatives including interviews, surveys, and site visits
• Develop user journeys, storyboards, and interaction designs across platforms
• Collaborate with cross-functional teams to align UX with business goals and customer needs
• Design and prototype scalable, accessible interfaces adhering to mobile conventions
• Conduct usability testing and iterate designs based on feedback
• Maintain documentation of design specs, style guides, and pattern libraries

Skills

User research

Prototyping

Usability testing

Stakeholder engagement

Design systems

Mentoring

Education

Bachelor's degree in UI/UX design

Tools

Figma

Adobe Creative Suite

InVision

Prototyping tools

Job description

Role summary: The (USA) Principal, UX Designer leads the development and enhancement of user experience strategies by conducting comprehensive research, including user interviews and journey mapping. This role collaborates cross-functionally to translate insights into innovative design solutions that improve interaction and usability across platforms. The position requires expertise in prototyping, usability testing, and stakeholder engagement to drive customer-focused outcomes. The Principal UX Designer also mentors team members, ensures adherence to design standards, and influences business decisions through clear communication and data-driven recommendations, supporting Walmart’s commitment to delivering exceptional user experiences.

About the team: The Real Estate design team enhances the Field Associate Experience within Walmart’s Global Design organization by creating tools that support facilities management, store remodels, and new construction. Collaborating with engineering, product, and business partners across Global Realty, the team transforms complex workflows into clear, intuitive experiences. They focus on modernizing tools, integrating AI-driven insights, and shaping Realty operations globally. As a small, collaborative group, the team values strategic leadership and design expertise to influence how Walmart operates in physical spaces, impacting thousands of associates, technicians, contractors, and vendors daily.

What you’ll do:

• Lead user research initiatives including interviews, surveys, and site visits to gather actionable insights that inform design strategies.
• Develop and refine user journeys, storyboards, and interaction designs to enhance overall user experience across platforms.
• Collaborate with cross-functional teams and stakeholders to align UX solutions with business goals and customer needs.
• Design and prototype scalable, user-centered interfaces adhering to native mobile conventions and accessibility standards.
• Conduct usability testing and iterate designs based on feedback to optimize product effectiveness and customer satisfaction.
• Manage documentation of design specifications, style guides, and pattern libraries to ensure consistency and quality.

What you’ll bring:

• Extensive experience in user-centered design, including user interviews, surveys, and journey mapping to enhance interaction design and user experience strategies.
• Proficiency in prototyping, usability testing, and applying design principles for mobile and web platforms.
• Strong skills in stakeholder engagement, communication, and collaboration across cross-functional teams to align design solutions with business goals.
• Ability to analyze and synthesize research data, identify gaps, and drive continuous improvements in design processes.
• Expertise in creating detailed design documentation, wireframes, and functional specifications adhering to established guidelines.
• Proven leadership in mentoring and developing design teams while managing multiple projects effectively.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.