(USA) Personal Shopper - Sam's FT

Walmart; New Mexico; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking candidates for its Membership service role. The position involves providing information about Membership benefits, ensuring customer safety, fulfilling Member orders, and delivering exceptional service. Competitive pay and performance bonuses are offered, alongside benefits and educational opportunities.

Benefits

Performance bonuses

Health benefits

Educational programs

Paid time off

Qualifications

• Strong focus on customer needs and service excellence.
• Ability to collaborate with teams and follow safety protocols.

Responsibilities

• Assist Members with inquiries and purchasing decisions.
• Ensure safety compliance and address unsafe situations.
• Fulfill orders accurately and assist in sales events.

Skills

Customer service

Safety compliance

Collaboration

Problem-solving

Job description

Position Summary...

What you'll do...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to Company steel standards, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping, and palletizing items, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and other partners, identifying priorities and deadlines, communicating progress, and recommending improvements.

Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting Company products and services.

Ensures compliance with company policies, procedures, and standards of ethics and integrity, implementing related action plans, and fostering a culture of respect, integrity, and service.

Acts with integrity by maintaining high standards, being self-aware, honest, fair, and transparent, and supporting Walmart's culture and goals.

Delivers results by prioritizing customer needs, making informed decisions, and balancing short and long-term goals.

Strives for excellence by demonstrating curiosity, resilience, and supporting continuous improvement and adaptation to change.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, and other perks, along with educational programs like Live Better U.

The hourly wage range for this position is $17.00 to $24.00, with potential additional premiums based on specific circumstances.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

300 Eubank Blvd Ne, Albuquerque, NM 87123-2755, United States of America