(USA) Personal Shopper - Sam's

Walmart; Winston-Salem (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Membership Support Associate to enhance Member experiences and promote the value of services offered. This role involves engaging with Members, fulfilling orders, and ensuring safety standards are met within the facility. The ideal candidate will thrive in a collaborative environment, demonstrating strong customer service skills and a commitment to excellence. Join a team that values integrity and continuous improvement, and enjoy competitive pay along with a range of benefits designed to support your well-being and growth.

Benefits

Health Benefits

Performance Bonuses

Paid Time Off

Fully Paid Education Programs

Qualifications

• Strong customer service skills to assist members effectively.
• Ability to work collaboratively with team members and management.

Responsibilities

• Provide information on Membership benefits and promote Company products.
• Maintain safety standards and conduct safety sweeps in the facility.
• Fulfill Member orders accurately and efficiently.

Skills

Customer Service

Sales Skills

Safety Compliance

Team Collaboration

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, adhering to Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and other partners, identifying priorities and deadlines, communicating progress, suggesting improvements, and adapting to change and feedback.

Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company's products and services.

Adheres to company policies, procedures, and standards of ethics and integrity, implementing related action plans, and applying the Open Door Policy in business practices.

Respects individuals by embracing differences, fostering a culture of belonging, creating opportunities, and supporting all associates to thrive and perform.

Builds strong, trusting relationships, communicates positively, and motivates others.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture, and being accountable.

Serves customers and members by delivering results, making informed decisions, and considering the impact on the team and stakeholders.

Strives for excellence by learning, taking risks, supporting change, and supporting continuous improvement.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a balanced life, including health, financial, paid time off, and other benefits. Live Better U provides fully paid education programs, and eligibility depends on various factors. For more information, visit https://bit.ly/3iOOb1J.

The hourly wage range is $17.00 to $24.00, with actual wages at or above the minimum for the location. Additional premiums may apply based on specific circumstances.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

930 Hanes Mall Blvd, Winston Salem, NC 27103-5527, United States of America