(USA) Personal Shopper - Sam's

Sam's Club; St. Louis (MO); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k) stock purchase

Paid time off (PTO)

Job summary

Sam’s Club in Saint Louis, MO is hiring for a front-line position where you’ll help Members by providing information on benefits, promoting products, and handling membership upgrades and orders. You’ll also assist with purchases, locate items, and resolve customer questions with a friendly, helpful approach.

In addition to customer service, you’ll follow safety standards, support sales events, and participate in daily tasks to ensure accurate orders and satisfied Members.

Qualifications

• Strong customer service orientation.
• Ability to upsell and promote benefits.
• Ability to handle memberships and basic transactions.
• Must follow safety procedures and company standards.

Responsibilities

• Provide information on Membership benefits and promote products.
• Process Membership upgrades and credit accounts.
• Assist Members with purchases and locate merchandise.
• Maintain safety and follow policies during operations.

Skills

Customer service

Membership info

Safety compliance

Sales promotions

Job description

Position Summary

Position Summary...

What You’ll Do

Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accounts participating in sales and marketing events and making efforts to meet Membership goals. Maintains safety of Facility by following all safety standards procedures and guidelines including conducting safety sweeps following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines and correcting/reporting unsafe situations to Management. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items ensuring the accuracy of orders and invoices, securing items until Members arrive and following up on out‑of‑stock merchandise to meet Member needs. Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback. Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns and promoting the Company’s products and services. Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Respect the Individual: embraces differences in people, cultures, ideas and experiences creating a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent. Respect the Individual: works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Respect the Individual: strengthens the team by helping develop and mentor others, recognizes others’ contributions and accomplishments. Act with Integrity: maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Act with Integrity: acts in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent. Serve our Customers and Members: delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience. Strive for Excellence: drives continuous improvements, is open to and uses new technologies and skills and supports others through change.

Benefits

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U

Live Better U is a company paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $18.00 to $26.00*.

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Location

Primary Location: 10735 W FLORISSANT AVE, SAINT LOUIS, MO 63136‑2403, United States of America.

Drug‑Free Workplace

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.