(USA) Personal Shopper - Sam's

Sam's Club; Michigan; On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase plan

Paid time off including parental and family care leave

Company-paid education benefit program

Job summary

Sam's Club is seeking an associate to develop and support Membership while maintaining safety and providing exceptional customer service. You will oversee Membership upgrades, handle orders, and ensure safety protocols are followed in your daily tasks.

The role requires a commitment to fostering a positive workplace culture and enhancing member experience through effective communication and teamwork. The position is based in Michigan and offers competitive compensation and benefits.

Qualifications

• Strong commitment to safety protocols and procedures.
• Ability to work in a team and support colleagues.
• Effective communication skills with Members and staff.

Responsibilities

• Develop and support Membership services and goals.
• Fulfills Member orders and maintains accuracy.
• Adheres to safety standards while performing duties.

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events and making efforts to meet Membership goals. Maintains safety of Facility by following all safety standards, procedures and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines and correcting reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive and following up on out‑of‑stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns and promoting the Company’s products and services. Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Strengthens the team by helping develop and mentor others, recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent. Serve our Customers and Members: Delivers results while putting the customer first. Makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience; Drives continuous improvements, is open to and uses new technologies and skills and supports others through change.

Benefits

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $17.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Location

Primary Location: 3901 ALPINE AVE NW, COMSTOCK PARK, MI 49321‑8350, United States of America.

Drug‑Free Workplace Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.