(USA) Personal Shopper - Sam's

Sam's Club; Covington (LA); On-site; USD 23,419 - 34,440; Part time

Benefits offered by this job

Health benefits

401(k) & stock plan

Paid time off

Life insurance

Employee discounts

Job summary

Sam's Club in Covington, LA is seeking a versatile Member Services Associate to assist Members with benefits, promote products, and process memberships and credit accounts. You will support sales events and help meet membership goals.

You will follow safety procedures, handle orders, and collaborate with managers and teammates to deliver excellent service while upholding Walmart's values and integrity.

Qualifications

• Experience delivering member service and assisting with purchasing decisions.
• Ability to follow safety standards and procedures.
• Willingness to work in a retail environment and meet membership goals.
• Ability to process orders and assist with credit accounts.

Responsibilities

• Handle Membership upgrades and processing orders.
• Promote benefits and products to Members.
• Collaborate with managers and coworkers to meet goals.
• Ensure safety and comply with policies.

Skills

Customer service

Teamwork

Safety compliance

Sales support

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of facility by following all safety standards, procedures and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines and reporting unsafe situations to management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until Members arrive and following up on out‑of‑stock merchandise to meet Member needs.

Completes work assignments and priorities using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback.

Provides member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company’s products and services. Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy.

Respects the individual, embraces differences, creates a workplace where associates feel seen, supported and connected, and helps to attract the best talent. Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity, motivates and influences, strengthens the team by helping develop and mentor others, and recognizes others’ contributions and accomplishments. Acts with integrity, maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company, and acts in a selfless manner, consistently humble, self‑aware, honest, fair and transparent.

Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team’s ability to deliver on the purpose for all stakeholders. Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, being open to and using new technologies and skills, and supporting others through change.

Benefits

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Salary

The hourly wage range for this position is $17.00 to $25.00*.

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional Compensation

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Location

Primary Location: 69630 STIRLING BLVD, COVINGTON, LA 70433-0000, United States of America

Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.