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A leading company seeks a Membership Support Associate to enhance customer experience by providing information on Membership benefits and fulfilling orders. This role involves maintaining safety standards and delivering excellent Member service while striving for continuous improvement. Competitive pay and benefits are offered.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, adhering to Company steel standards, and reporting unsafe situations to Management.
Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items, scanning, wrapping, palletizing, ensuring order accuracy, securing items, and following up on out-of-stock merchandise to meet Member needs.
Completes work assignments by using policies, data, and resources; collaborating with managers, coworkers, customers, and partners; identifying priorities; communicating progress; and seeking improvements and learning from feedback.
Provides Member service by acknowledging Members, identifying needs, assisting with decisions, locating merchandise, resolving issues, and promoting products and services.
Adheres to company policies, procedures, and ethics, demonstrating integrity and respect for individuals, fostering a culture of belonging, teamwork, and trust, and acting with integrity and accountability.
Delivers results by prioritizing customer needs, making informed decisions, and considering long-term impacts.
Strives for excellence by learning, taking risks, supporting change, and supporting continuous improvement initiatives.
Offers competitive pay, performance bonuses, and benefits including health, financial, paid time off, and other perks. Details about benefits and eligibility are available at https://one.walmart.com/notices.
The hourly wage range for this position is $17.00 to $24.00, with actual pay depending on location and additional premiums for specific circumstances.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
31720 Gratiot Ave, Roseville, MI 48066-4554, United States of America