(USA) Personal Shopper - Sam's

Walmart; Michigan; On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a Membership Support Associate to enhance customer experience by providing information on Membership benefits and ensuring safety standards. The role involves fulfilling orders, collaborating with team members, and delivering excellent customer service. Competitive pay and benefits are offered, including performance bonuses and educational assistance.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Education assistance

Responsibilities

• Develops and supports Membership by providing information and promoting benefits.
• Maintains safety of Facility by following standards and conducting safety sweeps.
• Fulfills Member orders by reviewing, pulling items, and ensuring order accuracy.

Skills

Customer service

Safety compliance

Collaboration

Problem-solving

Job description

Position Summary...

What you'll do...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to Company steel standards, and reporting unsafe situations to management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing, ensuring order accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other partners; identifying priorities, deadlines, and expectations; communicating progress; and recommending improvements while adapting to change and feedback.

Provides Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company’s products and services.

Complies with company policies, procedures, and standards of ethics and integrity, applying these in business practices, respecting individuals, embracing diversity, fostering a culture of belonging, and building trusting relationships. Acts with integrity by maintaining high standards, being accountable, and supporting Walmart’s culture and goals.

Delivers results with a customer-first approach, making decisions based on reliable information, balancing priorities, and considering the impact on the team’s ability to fulfill the purpose for all stakeholders.

Strives for excellence by demonstrating curiosity, taking calculated risks, supporting continuous improvement, and adapting to new technologies and skills.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a balanced life, including health, financial, paid time off, and other benefits such as education assistance through Live Better U. Benefits vary based on employment status and are subject to change.

The hourly wage range for this position is $17.00 to $24.00, with actual pay meeting or exceeding the applicable minimum wage. Additional premiums may apply based on specific circumstances.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

31720 Gratiot Ave, Roseville, MI 48066-4554, United States of America