(USA) Personal Shopper - Sam's

Walmart; Granville (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to enhance Membership experiences. In this role, you will support Members by providing essential information about benefits and ensuring their satisfaction through effective service. You will also maintain safety standards and collaborate with a team to meet Membership goals. With competitive pay and a range of benefits, this position offers an exciting opportunity to be part of a dynamic workplace that values diversity and fosters a culture of belonging. Join a team that prioritizes customer satisfaction and continuous improvement.

Benefits

Health Coverage

Retirement Plans

Paid Time Off

Education Benefits

Performance Bonuses

Qualifications

• Strong customer service skills and ability to assist Members effectively.
• Ability to work collaboratively in a team environment.

Responsibilities

• Develops and supports Membership by providing information on benefits.
• Maintains safety of Facility by following all safety standards and procedures.
• Fulfills Member orders by pulling items, ensuring accuracy, and securing items.

Skills

Customer Service

Teamwork

Safety Compliance

Problem Solving

Job description

Position Summary...

What you'll do...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; communicating progress; and recommending improvements, while adapting to change and feedback.

Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company’s products and services.

Ensures compliance with company policies, procedures, and standards of ethics and integrity by implementing action plans, applying the Open Door Policy, and executing business practices.

Respects individuals by embracing differences, creating an inclusive workplace, building trust, and fostering a culture of belonging. Works as a team, communicates effectively, and mentors others. Acts with integrity by maintaining high standards, being accountable, and supporting Walmart's culture and sustainability goals.

Delivers results by prioritizing customer satisfaction, making informed decisions, and considering team impact. Demonstrates curiosity, resilience, and supports continuous improvement and technological adoption.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health coverage, retirement plans, paid time off, education benefits, and more. For details, visit https://one.walmart.com/notices and https://bit.ly/3iOOb1J.

The hourly wage range is $17.00 to $24.00, with actual pay at or above minimum wage, plus potential premiums based on circumstances.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

5045 University Town Center Drive, Granville, WV 26501-2292, United States of America