(USA) Personal Shopper - Sam's

Walmart; Folsom (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance Membership experiences by providing exceptional service and support. In this role, you will engage with Members to promote the value of products and services while ensuring safety compliance within the facility. Your responsibilities will include fulfilling orders, assisting Members with their needs, and maintaining a safe environment. This position offers a unique opportunity to contribute to a dynamic team focused on delivering outstanding service and achieving Membership goals. If you thrive in a fast-paced environment and are passionate about customer satisfaction, this role is perfect for you.

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to follow safety standards and procedures diligently.

Responsibilities

• Develops Membership by promoting benefits and processing upgrades.
• Maintains safety standards and fulfills Member orders accurately.

Skills

Customer Service

Safety Standards Compliance

Order Fulfillment

Problem Solving

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.