(USA) Personal Shopper - Sam's

Walmart; Easton (Northampton County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks dedicated individuals to enhance Membership services. In this role, you'll support Members by providing essential information on benefits, ensuring safety compliance, and fulfilling orders efficiently. With a commitment to customer satisfaction, you will collaborate with a dynamic team, striving for excellence in service delivery. The company offers competitive pay and a range of benefits, including educational opportunities, making this position an excellent choice for those looking to grow in a supportive environment.

Benefits

Health Benefits

Paid Time Off

Performance Bonuses

Education Benefits

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to follow safety standards and procedures diligently.

Responsibilities

• Develops and supports Membership by providing information on benefits.
• Maintains safety of Facility by adhering to safety standards.
• Fulfills Member orders by ensuring accuracy and timely delivery.

Skills

Customer Service

Safety Compliance

Team Collaboration

Problem Solving

Job description

Position Summary...

What you'll do...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, adhering to Company steel standards, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping, and palletizing items, ensuring order accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and other partners, identifying priorities, deadlines, and expectations, communicating progress, and seeking improvement opportunities.

Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company’s products and services.

Complies with company policies, procedures, and standards of ethics and integrity, implementing related action plans, and applying the Open Door Policy in business practices.

Respects individuals by embracing differences, creating a supportive workplace, and fostering a culture of belonging, helping all associates thrive and perform.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart’s values, and holding oneself and others accountable, contributing to Walmart’s goal of becoming a regenerative company.

Serves our Customers and Members by delivering results and putting the customer first, making informed decisions, and considering the impact on the team’s ability to fulfill our purpose.

Strives for excellence by demonstrating curiosity, taking calculated risks, supporting change, and continuously improving through new technologies and skills.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a happier mind, body, and wallet, including health, financial, paid time off, and other benefits, with details available on our benefits page.

Live Better U is a paid education benefit program for associates, covering a range of educational opportunities, with eligibility depending on job classification and employment length.

The hourly wage range for this position is $18.00 to $25.00, with the actual rate meeting or exceeding the minimum wage applicable to the location. Additional premiums may apply under specific circumstances.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

3796 Easton Nazareth Hwy, Easton, PA 18045-8340, United States of America