(USA) Personal Shopper - Sam's

Walmart; Chattanooga (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated team members to enhance Membership services and ensure safety in operations. This role involves engaging with Members, fulfilling orders, and maintaining high standards of compliance and customer service. With competitive pay and benefits, including educational support, this position offers a chance to grow within a supportive environment. Join a company committed to making a positive impact and fostering a culture of integrity and inclusivity.

Benefits

Health Benefits

Paid Time Off

Performance Bonuses

Education Benefits

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to maintain safety standards and comply with procedures.

Responsibilities

• Support Membership by promoting benefits and processing upgrades.
• Fulfill orders accurately and ensure customer satisfaction.
• Maintain safety and compliance with company standards.

Skills

Customer Service

Safety Compliance

Inventory Management

Team Collaboration

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, adhering to Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping, and palletizing items, ensuring order and invoice accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; communicating progress; and suggesting improvements. Adapts to change and learns from feedback.

Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company’s products and services.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, following the Open Door Policy, and applying these principles in business practices.

Respects individuals by embracing differences, creating an inclusive workplace, fostering opportunities for all associates, and building strong, trusting relationships through effective communication and teamwork.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart’s culture, and holding oneself and others accountable. Supports Walmart’s goal of becoming a regenerative company by making a positive impact for all stakeholders.

Serves our Customers and Members by delivering results with the customer first in mind, making informed decisions, and balancing priorities to support the team’s purpose.

Strives for excellence by demonstrating curiosity, resilience, and a willingness to learn, supporting innovation, and supporting others through change.

At Sam's Club, we offer competitive pay, performance bonuses, and various benefits for a happier mind, body, and wallet, including health, financial, paid time off, and other benefits. Live Better U provides education benefits, covering tuition, books, and fees, supporting career growth.

The hourly wage range is $17.00 to $24.00, with actual wages meeting or exceeding the minimum wage for the location. Additional premiums may apply based on specific circumstances.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

6101 Lee Hwy, Chattanooga, TN 37421-2932, United States of America