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A leading company is seeking to hire a Membership Support Associate to enhance customer experience by providing information on Membership benefits and fulfilling orders. This role emphasizes safety, customer service, and continuous improvement, with competitive pay and benefits.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, proper forklift spotting, handling and disposing of hazardous materials, following Steel standards, and reporting unsafe situations.
Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items, scanning, wrapping, palletizing, ensuring order accuracy, securing items, and following up on out-of-stock merchandise.
Completes work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and partners, and adapting to changes and feedback.
Provides Member service by acknowledging members, identifying needs, assisting with purchases, locating merchandise, resolving issues, and promoting Company products and services.
Complies with policies, procedures, and standards of ethics and integrity, respecting individuals, embracing diversity, fostering a culture of belonging, building trust, and acting with integrity.
Serves customers and members by delivering results, making informed decisions, and considering the impact on the team and stakeholders.
Strives for excellence by learning, taking risks, supporting change, and driving continuous improvement.
At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, education, and more, supporting your well-being and growth.
The hourly wage range for this position is $17.00 to $24.00, with the actual rate depending on location and other factors. Additional premiums may apply based on specific circumstances.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
3500 Se Club Blvd, Bentonville, AR 72712-5182, United States of America