(USA) Personal Shopper - Sam's

Walmart; Beckley (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance Membership services and ensure safety standards are met. This role involves promoting the value of products, fulfilling orders, and providing exceptional customer service to meet Member needs. The ideal candidate will thrive in a collaborative environment, adapting to challenges while ensuring compliance with safety protocols. Join a dynamic team where your contributions will directly impact the satisfaction of Members and the overall success of the organization.

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to comply with safety standards and procedures.

Responsibilities

• Support Membership by promoting benefits and processing upgrades.
• Maintain safety standards and fulfill Member orders accurately.

Skills

Customer Service

Safety Standards Compliance

Order Fulfillment

Collaboration

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services.

Complies with company policies, procedures, and standards of