Position Summary...
What you'll do...
- Leads and develops teams effectively: Teaching, training, and actively listening to associates. Touring stores and providing feedback. Communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively.
- Models and demonstrates exceptional customer service: Following and demonstrating the One Best Way (OBW) service model. Managing and supporting customer service initiatives such as store community outreach programs, ensuring customer needs and complaints are resolved, developing action plans to address deficiencies, and leading process improvements to enhance customer experience.
- Drives financial performance: Reviewing and evaluating profit and loss statements, managing budgets, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, operational processes, and developing action plans to reduce shrink and meet sales and profit goals.
- Provides supervision and development for associates: Hiring, training, mentoring, assigning duties, setting expectations, recognizing achievements, and ensuring a culture of belonging and growth. Recruiting and developing qualified staff to meet staffing needs and support company growth.
- Coordinates activities and builds relationships: Developing relationships with stakeholders, supporting plans to meet customer and business needs, setting goals, building accountability, and promoting continuous learning and improvement.
- Ensures compliance and promotes company values: Implementing policies, supporting the open-door policy, and guiding teams in business processes and practices. Fostering a respectful, inclusive workplace where all associates feel supported and valued.
- Acts with integrity and promotes ethical standards: Maintaining high standards of ethics and compliance, modeling company values, and supporting a culture of transparency and accountability. Supporting Walmart's mission of positive community impact through initiatives like local giving and sustainability.
- Serves customers and members: Delivering results with a customer-first approach, making data-driven decisions, and balancing short- and long-term priorities. Applying business models to all plans and considering the impact on customers, associates, shareholders, and communities.
- Strives for excellence: Demonstrating curiosity, resilience, and a desire to learn. Supporting technological and skill development, encouraging innovation, and leading change effectively.
Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase plans, paid time off, and more. Additional benefits include education programs like Live Better U, which covers tuition and fees for various educational levels.
The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with potential bonuses and additional compensation based on location and external factors.
Minimum Qualifications
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. Additional requirements include successful completion of all job-related training and assessments, and in facilities selling firearms or ammunition, relevant background checks and certifications.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
Primary Location: 160 Broadway, Raynham, MA 02767-1414, United States of America