(USA) Overnight Stocking Coach, Non-Complex

Walmart; Shepherdsville (KY); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a dedicated team leader to drive store performance and enhance customer experiences. The ideal candidate will have a strong background in leadership and a commitment to exceptional service. Responsibilities include managing teams, overseeing financial performance, and ensuring compliance with company standards. Join a dynamic environment where you can make a positive impact on associates and customers alike.

Benefits

Health benefits

401(k)

Paid time off

Tuition reimbursement

Company discounts

Qualifications

• 2 years of college or equivalent experience required.
• Experience in retail and supervisory roles preferred.

Responsibilities

• Leads and develops teams, ensuring effective customer service.
• Drives financial performance and manages store operations.
• Ensures compliance with company policies and fosters a culture of belonging.

Skills

Customer Service

Leadership

Communication

Financial Performance

Adaptability

Education

2 years’ of college

Bachelor of Science in Business Management

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, for example, store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing and assisting in budgeting, forecasting, and controlling expenses to ensure they are aligned with sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring, assigning duties, setting clear expectations, providing recognition, and communicating expectations consistently and effectively. Ensures a sense of belonging and awareness, recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and identifying and communicating goals and objectives. Builds accountability for and measures progress in achieving results, identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing, and supporting the Open Door Policy, and providing guidance on applying these in executing business processes and practices.

Respect the Individual: Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging. Creates opportunities for all associates to thrive and perform.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance. Models Walmart's values to foster our culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the environment.

Serve Our Customers and Members: Delivers results while prioritizing the customer, considering how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans. Makes decisions based on data insights, balancing short- and long-term priorities, and considering all stakeholders.

Strive for Excellence: Demonstrates curiosity, a desire to learn, takes calculated risks, shows courage and resilience, and encourages learning from mistakes. Drives continuous improvement, adopts, and encourages the use of new technologies and skills, and supports others through change.

At Walmart, we offer competitive pay, performance-based bonuses, and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, sick leave, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short- and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes, depending on your job classification and employment length. These benefits meet or exceed legal requirements where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for associates, covering programs from high school to bachelor's degrees, including English Language Learning and certificates. Tuition, books, and fees are paid by Walmart. Eligibility requirements apply and benefits are subject to change.

The annual salary range for this position is $65,000.00-$80,000.00 plus differential as required by law. Additional compensation includes performance bonuses, regional pay zones, and complex structure adjustments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, I acknowledge that the position requires successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition, I acknowledge that the position may require a current state-issued Certificate of Eligibility.
• Associates must attend and complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and general work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

545 Conestoga Parkway Lot 1, Shepherdsville, KY 40165-0000, United States of America