(USA) Overnight Stocking Coach, Non-Complex

Walmart; Okmulgee (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in retail is seeking a Supervisor for their Okmulgee location. This role involves leading teams, ensuring exceptional customer service, managing financial performance, and developing associates. Candidates should have experience in retail and supervisory roles, with a focus on team development and operational excellence.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits

Paid time off

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Experience supervising 5 or more direct reports preferred.

Responsibilities

• Leads and develops teams by training and providing feedback.
• Drives financial performance and manages budgets.
• Ensures compliance with policies and promotes team accountability.

Skills

Leadership

Customer Service

Communication

Team Development

Problem Solving

Education

2 years of college or equivalent experience

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are successfully resolved, and develops action plans to address deficiencies, providing process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, controlling expenses, and monitoring inventory flow and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, and recognizing associates. Ensures staffing needs are met by recruiting and developing qualified personnel.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for results. Promotes continuous learning and adaptability.

Ensures compliance with policies and standards of ethics and integrity, supporting the company’s mission and values. Implements related action plans and supports an open-door policy.

Respects the individual by building high-performing teams, embracing diversity, creating a workplace of belonging, and providing opportunities for all associates to thrive and perform.

Acts with integrity by maintaining high standards of ethics, modeling company values, and supporting a culture of accountability and transparency. Acts selflessly, humbly, and honestly.

Delivers excellent customer service by considering customer shopping behaviors and applying business models to all plans. Makes data-driven decisions, balancing priorities and considering all stakeholders.

Displays curiosity, resilience, and a desire to learn. Supports change and drives continuous improvement through technology and skill development.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. For more information about benefits, visit One.Walmart.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm sales, successful completion of a firearms-specific criminal background check and training is required. Candidates must attend and complete all required training and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1800 S Wood Dr, Okmulgee, OK 74447-6826, United States of America