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Walmart is seeking an Overnight Stocking Coach to lead and develop teams in Columbia, MO. This role involves ensuring exceptional customer service, driving sales performance, and fostering a high-quality work environment. Candidates should have supervisory experience and a relevant educational background. Join a leading retailer and be part of a dynamic team focused on customer satisfaction and team success.
Join to apply for the (USA) Overnight Stocking Coach, Non-Complex role at Walmart
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Join to apply for the (USA) Overnight Stocking Coach, Non-Complex role at Walmart
This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$65,000.00/yr - $80,000.00/yr
What you'll do: Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals.
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a sense of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.
Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and building accountability. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.
Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting policies like the Open Door Policy.
Builds high-performing teams, embraces diversity, creates a workplace of belonging, and creates opportunities for all associates to thrive. Communicates with impact, motivates, influences, and attracts and retains talent. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart’s culture and sustainability goals.
Delivers results with a customer-first mindset, making decisions based on data insights, balancing priorities, and considering all stakeholders. Displays curiosity, resilience, and encourages learning from mistakes. Supports continuous improvement and adoption of new technologies and skills.
Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase plans, paid time off, and other benefits like education programs through Live Better U. The annual salary range for this position is $65,000-$80,000 plus differential where applicable. Additional compensation may include performance bonuses, regional pay zones, and other incentives.
2 years of college; OR 1 year of retail and 1 year of supervisory experience; OR 2 years of general work experience with 1 year supervisory experience. Additional requirements include passing background checks for firearms or ammunition sales, attending required training, and meeting other legal and company-specific requirements.
Bachelor's degree in Business Management and Leadership, certificates in People and Business Leadership, and experience supervising teams of 5 or more are preferred.
Primary Location: 1201 Grindstone Pkwy, Columbia, MO 65201-3741, United States
Seniority level: Mid-Senior level
Employment type: Part-time
Job function: Sales and Business Development
Industry: Retail